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I Advice - The Wonders and Horrors of Compounding
Email Mistakes That Destroy Customer Trust href="http://www.gannononinvesting.com/glossary/2005/12/return_on_equity.html">return on equity, but there will be no limit to your growth. In my model, Google can literally conquer the world.Is email your company's friend or foe? It depends on how you use it, how important new customers are to you, and how much you value existing customer relations.I was going to order a bunch of custom embroidered polo shirts for our team to wear at an industry event. I went to a well-known company, one I had ordered from in the past, and using a form on their web site I sent them the artwork for a free estimate of the process and the cost.Nothing happened. There was no confirmation message and no message saying that the email had bounced. I forgot about it. Back in 1997 I might have called to ask if they received the email. Today we all simply assume that if it doesn't bounce back within a few hours - it was received.It was four days later that I received the company's email newsletter promoting their products and telling me that there are just three more days to take advantage of a special sale.I must say that was maddening. They had obviously received my request for a quote - since opting in to their email announcements was part of the process. And the email address their newsletter was sent to was the same one I used when registering on their web site. An address used sparingly. With something like $9 billion in equity to start with, a 12% return on equity, and the reinvestment of all earnings in the business, Google would get awfully big. Don’t believe me? I know a 12% return on equity looks ridiculously low, but watch what happens. In 2056, Google will be a $312 billion company. Of course, the big question is: do I mean market cap or revenue? I mean profits! At a P/E of 15, Google would have a market cap of $4.68 trillion. Yes, with a “t”. That same Google share that was quoted on Friday at $378.18 would be worth $16,578.90. Google’s EPS would be $1,105.26. You read that last part right. Each Google share would be earning three times its current (lofty) price. So, what’s the catch? There are two problems with this scenario. One, in 2056, it’s more likely Britney Spears and Kevin Federline How To Compete With Amazon.com Google Price Target: $16,578.90If you are selling online,here is the down side of our business....you will never be able to compete with Amazon. (Or Kmart, or Target, or any other big outlet) Here is why, They buy directly from the manufacturer in such huge quantities that they are getting the product for a price that you and I (as small business owners) will never realize. That is an unfortunate fact of business.The other problem is that they often use products like this as what they call a 'loss leader.' They are willing to take a huge loss on the product in the hopes that the customer will buy other things. If you are like me, you cannot afford to do that. So what do we do?The answer is very simple....if you can't compete with Amazon, don't! You are not the size of Amazon, so don't compete with them. (I know sounds too simple, but stay with me) So, if I can't be the cheapest price, or compete with Amazon, how can I make any money? ( I know, I asked the same thing when I started) The answer is, if you have a great product, you sell it for a reasonable price, and you have a great sales letter....people will buy from you. (I don't have a degree in marketing, so I can't explain why) But they will.Here's the thing, if Some of you will immediately recognize this headline is a joke. For the rest of you, I was kind of hoping the ninety cents part would give it away. If you’re reading this because you’re interested in what I have to say about Google (GOOG), you can stop now. I’m not going to say anything interesting about Google. Rather, I’m going to say something (that I hope is) very interesting about the wonders of compounding. Warren Buffett’s annual letter to shareholders was released today; I’ll write a lot more about it tomorrow. For now, I’m just going to pull out one little nugget: Between December 31, 1899 and December 31, 1999, to give a really long-term example, the Dow rose from 66 to 11,497 (Guess what annual growth rate is required to produce this result; the surprising answer is at the end of this section.) I knew what Warren was up to, and had some idea of the historical growth rate for the Dow, so I guessed 6%. Here’s the answer to the question posted at the beginning of this section: To get very specific the Dow increased from 65.73 to 11,497.12 in the 20th century, and that amounts to a gain of 5.3% compounded annually. (Investors would also have received dividends, of course). To achieve an equal rate of gain in the 21st century, the Dow will have to rise by December 31, 2099 to – brace yourself – precisely 2,011,011.23. But I’m willing to settle for 2,000,000; six years into this century, the Dow has gained not at all. I wish I could tell you that my guess was close. But, it wasn’t even in the right ballpark. The difference between a 5.3% annual gain and a 6% annual gain may look relatively small. In fact, the difference is not small. If, during the 20th century, the Dow had achieved a gain of 6% compounded annually rather than a gain of 5.3% compounded annually, on the eve of Y2K, the index would have been sitting at 22,302.33. The rallying cry of the bubble years would have been Dow 20,000. And what of Dow 10,000? The index would have added its fifth figure in 1987. That’s right, if the Dow had achieved a gain of 6% compounded annually during the 20th century, the index would have broken the 10,000 mark while the Berlin Wall was still standing. Over a century, that extra 0.7% really adds up. I recently wrote an email to a member of my family who had just had her first child. You would think that blathering on as I do here each day, I would have a sea of investing advice to offer. In fact, I provided only a single drop: Time trumps money. If you want to have more money than you will ever need, your best bet is to find a few places where you can deploy large sums of money that will earn good returns for a great many years, and will not require you to share any of the spoils with Uncle Sam until you are done accumulating said spoils. To do this, you will have to own a business either in part or in whole. I’m an investor, not an entrepreneur; so, let’s stick to the economics of becoming part owner of a business. It’s time to discuss Google. I have a price target of $16,578.90 on Google. Does that sound reasonable? No. Well, I may have forgotten to mention this is a 50-year price target? So, does it sound reasonable now? Don’t answer. First, we need to see what it would take for Google’s share price to reach $16,578.90. Last I checked, each share of Google had a book value of $31.87. Everyone says Google’s a great business. They may be right. But, I like all my surprises to be of the pleasant variety. So, I’m going to start by chucking the idea of Google being an extraordinary business. For now, let’s just call it average. Who would want stock options in an average business? Let’s pretend no one would. Since there's no downside, I think everyone would; but, let’s just ignore that inconvenient fact. We’re going to pretend Google won’t be diluting its shares at all. For the next fifty years, there will be no new shares and no stock splits. As a public company, Google has earned an above average return on equity. It hasn’t been an earth shattering return on equity (it’s no Timberland), but it’s been better than most. Of course, with Google, you’re not paying up for the current return on equity – you’re paying up for all the ridiculously profitable growth to come. I’m willing to meet the Google bulls halfway on this one. I’ll give you growth, but no unusual profitability. You’re going to get a 12% return on equity, but there will be no limit to your growth. In my model, Google can literally conquer the world. With something like $9 billion in equity to start with, a 12% return on equity, and the reinvestment of all earnings in the business, Google would get awfully big. Don’t believe me? I know a 12% return on equity looks ridiculously low, but watch what happens. In 2056, Google will be a $312 billion company. Of course, the big question is: do I mean market cap or revenue? I mean profits! At a P/E of 15, Google would have a market cap of $4.68 trillion. Yes, with a “t”. That same Google share that was quoted on Friday at $378.18 would be worth $16,578.90. Google’s EPS would be $1,105.26. You read that last part right. Each Google share would be earning three times its current (lofty) price. So, what’s the catch? There are two problems with this scenario. One, in 2056, it’s more likely Britney Spears and Kevin Federline Preparation for Your Presentations To get very specific the Dow increased from 65.73 to 11,497.12 in the 20th century, and that amounts to a gain of 5.3% compounded annually. (Investors would also have received dividends, of course). To achieve an equal rate of gain in the 21st century, the Dow will have to rise by December 31, 2099 to – brace yourself – precisely 2,011,011.23. But I’m willing to settle for 2,000,000; six years into this century, the Dow has gained not at all.(Excerpted From the Jim Rohn Millennium Weekend Event)Persistence in your presentations, this is one secret to success. After my first presentation, I got up and did it again. Even though I was scared to death, I did it again. And that second one wasn't too good, but guess what. I did it again, and I did it again. And I worked up my courage, and I did it again. I committed to it, and I did it again. And finally, it got to be a little bit easier. I got a little more acquainted with the art of presenting. So have something good to say in your presentations. Preparation for your presentations, this is another key aspect. Here are some words to help you in preparation.To prepare to have something good to say, keep a keen interest in life and people. Don't let your senses go dull here. Guess what most people are trying to do - get THROUGH the day. Here is what I am asking this unusual audience to do - get FROM the day. Get from the day a clear picture of the drama of human life - some doing is right, some doing is wrong. Some gathering in; some throwing it away. Some building reputations; some letting it all slide.Get from the day what is happening in politics. Read the newspapers. Read the I wish I could tell you that my guess was close. But, it wasn’t even in the right ballpark. The difference between a 5.3% annual gain and a 6% annual gain may look relatively small. In fact, the difference is not small. If, during the 20th century, the Dow had achieved a gain of 6% compounded annually rather than a gain of 5.3% compounded annually, on the eve of Y2K, the index would have been sitting at 22,302.33. The rallying cry of the bubble years would have been Dow 20,000. And what of Dow 10,000? The index would have added its fifth figure in 1987. That’s right, if the Dow had achieved a gain of 6% compounded annually during the 20th century, the index would have broken the 10,000 mark while the Berlin Wall was still standing. Over a century, that extra 0.7% really adds up. I recently wrote an email to a member of my family who had just had her first child. You would think that blathering on as I do here each day, I would have a sea of investing advice to offer. In fact, I provided only a single drop: Time trumps money. If you want to have more money than you will ever need, your best bet is to find a few places where you can deploy large sums of money that will earn good returns for a great many years, and will not require you to share any of the spoils with Uncle Sam until you are done accumulating said spoils. To do this, you will have to own a business either in part or in whole. I’m an investor, not an entrepreneur; so, let’s stick to the economics of becoming part owner of a business. It’s time to discuss Google. I have a price target of $16,578.90 on Google. Does that sound reasonable? No. Well, I may have forgotten to mention this is a 50-year price target? So, does it sound reasonable now? Don’t answer. First, we need to see what it would take for Google’s share price to reach $16,578.90. Last I checked, each share of Google had a book value of $31.87. Everyone says Google’s a great business. They may be right. But, I like all my surprises to be of the pleasant variety. So, I’m going to start by chucking the idea of Google being an extraordinary business. For now, let’s just call it average. Who would want stock options in an average business? Let’s pretend no one would. Since there's no downside, I think everyone would; but, let’s just ignore that inconvenient fact. We’re going to pretend Google won’t be diluting its shares at all. For the next fifty years, there will be no new shares and no stock splits. As a public company, Google has earned an above average return on equity. It hasn’t been an earth shattering return on equity (it’s no Timberland), but it’s been better than most. Of course, with Google, you’re not paying up for the current return on equity – you’re paying up for all the ridiculously profitable growth to come. I’m willing to meet the Google bulls halfway on this one. I’ll give you growth, but no unusual profitability. You’re going to get a 12% return on equity, but there will be no limit to your growth. In my model, Google can literally conquer the world. With something like $9 billion in equity to start with, a 12% return on equity, and the reinvestment of all earnings in the business, Google would get awfully big. Don’t believe me? I know a 12% return on equity looks ridiculously low, but watch what happens. In 2056, Google will be a $312 billion company. Of course, the big question is: do I mean market cap or revenue? I mean profits! At a P/E of 15, Google would have a market cap of $4.68 trillion. Yes, with a “t”. That same Google share that was quoted on Friday at $378.18 would be worth $16,578.90. Google’s EPS would be $1,105.26. You read that last part right. Each Google share would be earning three times its current (lofty) price. So, what’s the catch? There are two problems with this scenario. One, in 2056, it’s more likely Britney Spears and Kevin Federline 7.5 Ways To Get More Sales Through Your Web Site broken the 10,000 mark while the Berlin Wall was still standing.Yes, apparently - websites are supposed to make money! Somebody came up with the strange idea that it's really not enough to spend thousands on your site, hundreds of hours creating the content and then sitting back to admire you, and your developer's work. No - apparently it is now 'cool' to have a web site that actually makes it onto a sales column in your chart of accounts.. 'Return on in investment' is a good phrase that's being thrown around - what are you actually making from your web site in cash terms? Ever thought about that?Well, you should be thinking about it. Not only should you be tracking where the money is coming from but also where it's gone to. No point kidding yourself - it wasn't cheap was it? There was the developer's costs, the graphic design costs and hopefully some costs set aside for taking on web site marketing experts to get your site found.So, anyway, track what you've spent and then see what's coming through the door rather than going out when it comes to your website. To help you - in what is a constant review and improve process - here are 7.5 ways to get more sales through your web site."Get On With It!", I hear you shout, "Tell Me The 7.5 Ways To Get Mor Over a century, that extra 0.7% really adds up. I recently wrote an email to a member of my family who had just had her first child. You would think that blathering on as I do here each day, I would have a sea of investing advice to offer. In fact, I provided only a single drop: Time trumps money. If you want to have more money than you will ever need, your best bet is to find a few places where you can deploy large sums of money that will earn good returns for a great many years, and will not require you to share any of the spoils with Uncle Sam until you are done accumulating said spoils. To do this, you will have to own a business either in part or in whole. I’m an investor, not an entrepreneur; so, let’s stick to the economics of becoming part owner of a business. It’s time to discuss Google. I have a price target of $16,578.90 on Google. Does that sound reasonable? No. Well, I may have forgotten to mention this is a 50-year price target? So, does it sound reasonable now? Don’t answer. First, we need to see what it would take for Google’s share price to reach $16,578.90. Last I checked, each share of Google had a book value of $31.87. Everyone says Google’s a great business. They may be right. But, I like all my surprises to be of the pleasant variety. So, I’m going to start by chucking the idea of Google being an extraordinary business. For now, let’s just call it average. Who would want stock options in an average business? Let’s pretend no one would. Since there's no downside, I think everyone would; but, let’s just ignore that inconvenient fact. We’re going to pretend Google won’t be diluting its shares at all. For the next fifty years, there will be no new shares and no stock splits. As a public company, Google has earned an above average return on equity. It hasn’t been an earth shattering return on equity (it’s no Timberland), but it’s been better than most. Of course, with Google, you’re not paying up for the current return on equity – you’re paying up for all the ridiculously profitable growth to come. I’m willing to meet the Google bulls halfway on this one. I’ll give you growth, but no unusual profitability. You’re going to get a 12% return on equity, but there will be no limit to your growth. In my model, Google can literally conquer the world. With something like $9 billion in equity to start with, a 12% return on equity, and the reinvestment of all earnings in the business, Google would get awfully big. Don’t believe me? I know a 12% return on equity looks ridiculously low, but watch what happens. In 2056, Google will be a $312 billion company. Of course, the big question is: do I mean market cap or revenue? I mean profits! At a P/E of 15, Google would have a market cap of $4.68 trillion. Yes, with a “t”. That same Google share that was quoted on Friday at $378.18 would be worth $16,578.90. Google’s EPS would be $1,105.26. You read that last part right. Each Google share would be earning three times its current (lofty) price. So, what’s the catch? There are two problems with this scenario. One, in 2056, it’s more likely Britney Spears and Kevin Federline Customer Service for Airbus Needed for Google’s share price to reach $16,578.90. Last I checked, each share of Google had a book value of $31.87. Everyone says Google’s a great business. They may be right. But, I like all my surprises to be of the pleasant variety. So, I’m going to start by chucking the idea of Google being an extraordinary business. For now, let’s just call it average.Can Airbus bring itself back around on a new approach to serve it markets and regain all that lost market share? Do they even have a plan to level the wings and gain some altitude or is it all down hill from here? One thing I have found is that any corporation suffering in the market place like Airbus is today must have customer service at the top of its lists of strategies to re-capture market share.I fear they have not been thinking here and the below the breath talk in the industry confirms these suspicions, why? Well folks are barely satisfied and not all that happy. Why? Well could it be customer service has also taken a turn for the worst?At the Boeing Corporation in their airline division it has been noticed that they have customer service awards all over their company and is hard to say who gave them these customer service awards, but it stands to reason that the reason they are plastered all over their business is to remind the employees that customer service is number one.Meanwhile if you look at the number of orders that Boeing has received up and beyond those of Airbus you can see that there is a stark difference in the performance and results. Again could this be all about Who would want stock options in an average business? Let’s pretend no one would. Since there's no downside, I think everyone would; but, let’s just ignore that inconvenient fact. We’re going to pretend Google won’t be diluting its shares at all. For the next fifty years, there will be no new shares and no stock splits. As a public company, Google has earned an above average return on equity. It hasn’t been an earth shattering return on equity (it’s no Timberland), but it’s been better than most. Of course, with Google, you’re not paying up for the current return on equity – you’re paying up for all the ridiculously profitable growth to come. I’m willing to meet the Google bulls halfway on this one. I’ll give you growth, but no unusual profitability. You’re going to get a 12% return on equity, but there will be no limit to your growth. In my model, Google can literally conquer the world. With something like $9 billion in equity to start with, a 12% return on equity, and the reinvestment of all earnings in the business, Google would get awfully big. Don’t believe me? I know a 12% return on equity looks ridiculously low, but watch what happens. In 2056, Google will be a $312 billion company. Of course, the big question is: do I mean market cap or revenue? I mean profits! At a P/E of 15, Google would have a market cap of $4.68 trillion. Yes, with a “t”. That same Google share that was quoted on Friday at $378.18 would be worth $16,578.90. Google’s EPS would be $1,105.26. You read that last part right. Each Google share would be earning three times its current (lofty) price. So, what’s the catch? There are two problems with this scenario. One, in 2056, it’s more likely Britney Spears and Kevin Federline Capture Streaming Videos href="http://www.gannononinvesting.com/glossary/2005/12/return_on_equity.html">return on equity, but there will be no limit to your growth. In my model, Google can literally conquer the world.Streaming videos normally work involving two files. These files include the actual video file that is stored on the web server and the launcher file that has data regarding the address of the server and other information necessary to stream the video file.Streamed video is delivered to a client (user's computer) upon request. The video is downloaded in data packets that the media/video player recognizes, which allows the player to show the video even when the video file is not completely downloaded. These data packets are stored in a buffer from which the video player reads data and converts and displays it in video format. If the Internet connection and bandwidth is fast enough to transfer all data from the server to the client's buffer, video playback will go smoothly. Otherwise, if the buffer is not fully utilized and does not hold enough data, video playback will be choppy. Data making up streaming videos that have been converted and shown are not stored in the client computer's cache. This makes it impossible for users to save the video files for viewing at a later time.There are programs on the Internet and on the market that allow users to capture or record streaming video while it is p With something like $9 billion in equity to start with, a 12% return on equity, and the reinvestment of all earnings in the business, Google would get awfully big. Don’t believe me? I know a 12% return on equity looks ridiculously low, but watch what happens. In 2056, Google will be a $312 billion company. Of course, the big question is: do I mean market cap or revenue? I mean profits! At a P/E of 15, Google would have a market cap of $4.68 trillion. Yes, with a “t”. That same Google share that was quoted on Friday at $378.18 would be worth $16,578.90. Google’s EPS would be $1,105.26. You read that last part right. Each Google share would be earning three times its current (lofty) price. So, what’s the catch? There are two problems with this scenario. One, in 2056, it’s more likely Britney Spears and Kevin Federline will be celebrating 50+ years of marital bliss together than it is that Larry Page and Sergey Brin will be celebrating 50+ years of 100% retained earnings at Google. For that matter, I’d say it’s more likely Larry Page and Sergey Brin will be celebrating 50 years of marital bliss together in 2056 – which is to say it isn’t very likely Google will be able to retain all of its earnings for the next half century (unless you know something about Larry and Sergey that I don’t). The second problem is much less amusing. You see, if on Monday, you were to shell out the $378.18 for a share of Google, when the stock reached $16,578.90 in 2056, you’d be able to brag to Britney and K-Fed about your annual compound gain of…drum roll please…7.85%. And that’s before taxes and inflation. Google would have a $4.68 trillion empire, and you’d have an annual return of 7.85% - how can that be? Time turns molehills into mountains and mountains into molehills. In the very long-term, growth that only earns ordinary profits leads to stocks that only yield ordinary gains. But, isn’t Google’s (lofty) price the problem? It’s part of the problem. However, it’s probably a smaller part than you think. Right now, Google is trading at about twelve times book. What would your return be if you bought Google at book value? 13.32%. That’s a good return (fifty years from now, it’ll probably be considered a great return). Still, it’s somewhat unsatisfying. I mean, if you had the prescience to buy a $4.68 trillion behemoth when it was just a $10 billion company (remember, you’re paying book this time) all you’d get for your trouble is 13.32%. Think of it this way. At $31.87 a share, 85% of your purchase price would be backed by cold, hard cash and you’d be buying a stock with a P/E of 6.3. A P/E of 6.3 is insanely cheap. So, why would buying a stock trading at a P/E of 6.3 and growing earnings per share at 11.4% a year for fifty years only yield a 13.32% return? Where are the insane gains? Return on equity is the puppet master here. Take another look at the numbers. They’re doing something strange; they’re converging. Everything is getting closer and closer to 12%. Why? Because that’s your destiny. If you buy a business that earns 12% a year and you hold it long enough, guess where your returns are headed? Here’s one last excerpt from Buffett’s letter. He’s writing about all businesses, but a long-term holding in a single business works in much the same way: True, by buying and selling that is clever or lucky, investor A may take more than his share of the pie at the expense of investor B. And, yes, all investors feel richer when stocks soar. But an owner can exit only by having someone take his place. If one investor sells high, another must buy high. For owners as a whole, there is simply no magic – no shower of money from outer space – that will enable them to extract wealth from their companies beyond that created by the companies themselves. It is now obvious I picked Google just to get your attention. Google may very well earn a return on equity much greater than 12% for the next fifty years. It has already earned “extraordinary profits”. Even if it does grow at a phenomenal rate, it will, during the next half century, likely shed excess equity by paying dividends, buying back stock, or transforming itself into a holding company. I don’t see a way the company could possibly put more than $2.5 trillion in equity to good use in search and related businesses. In nominal terms, that’s well more than California’s GSP (Gross State Product). In 2006 dollars, it would still be something like $600 billion. Armies have been raised for less. So, if Google really does want to conquer the world, it could just try doing it the old fashioned way. TEMPUS EDAX RERUM
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