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I Advice - Behavioral Interviewing
Putting together a fundraiser can be a fun and a profitable way for an organization and you to make money. Non-profit organizations who are involved in some form of community service are always looking for ways to raise funds. The first thing you want to do is identify or find an organization that is interested in raising funds. You can find prospects in many groups such as churches, clubs, public and private schools, social service organizations, and various charities. These organizations not only look for ways to raise fund for themselves but also to raise funds for charities.It is important to have a product or products that you would like to sale. When selecting your products, try to have a variety of products to offer so that when you make your contact with the appropriate person you take a sample with you. Look for a fundraiser that will tap into the strengths of the group and that will support its weaknesses. You want to be sure that the group will be able to pull the fundraising campaign off. It is important to get the buy in from the volunteers that will be participating. Set a beginning and end date for the fundraiser and stick to the dates. Making contact can be by mail via a letter and then a follow-up telephone call. In person contact always works the best of course.The organization will want to know what’s in it for them. Create a
16. Problem Solving: Anticipating, analyzing, diagnosing and resolving problems.
• Listen for an analytical and disciplined approach to solving problems.
• Sample question: “Describe a situation when you anticipated a problem.”
17. Negotiation: Facilitating agreements between two or more parties.
• Listen for seasoned expertise in negotiating “win-win” agreements.
• Sample question: “Give me an example of when you were able to facilitate a “win-win” agreement between two or more adversarial parties.”
18. Management: Achieving extraordinary results through effective management of resources, systems and processes.
• Listen for shrewd business sense, understanding of operational issues and an ability to improve the bottom line.
• Sample question: “Describe the largest budget you’ve ever developed and had responsibility for managing.”
19. Leadership: Achieving extraordinary business results through people.
• Listen for an ability to obtain the trust, commitment and motivation of others to achieve goals and objectives.
• Sample question: “If you have held a leadership position in the past, draw the organizational chart above and below your position to illustrate the scope of your leadership responsibilities.”
20. Decision Making: Utilizing effective processes to
Are you opening a dollar store? If so never lose sight of the importance of cost reduction. In fact cost reduction efforts should take place from the day you start your planning. One of the major areas of cost reduction focus is the lease agreement for the store.The lease negotiations and thus your opportunity to save money happen prior to opening a dollar store. While the actual lease dollar amount is important to consider, there are other factors as well. They include any triple net (NNN) clauses and exactly what the added charges are for the NNN.Three tips to consider when opening a dollar store:Tip #1: Seek the advice of an accountant and attorney who specialize in discount retailing before signing any lease documents. These professionals can save you money.Tip #2: Examine lease costs as a percentage of sales. Also calculate sales per square foot of space. As you add or delete space you can better measure and understand the impacts.Tip #3: Examine lease costs for similar spaces and lease terms in the immediate area. This allows you to be aware of the current going rates for you area.Don’t be afraid to ask for concessions during lease negotiations. It might be a lower lease payment. It might also be a reduced lease payment as you prepare the store to open and even during the initial months of business. It might even be spec
Behavioral interviewing is a relatively new mode of job interviewing. Employers such as AT&T and Accenture (formerly Andersen Consulting) have been using behavioral interviewing for 15 years, and because increasing numbers of employers are using behavior-based methods to screen job candidates, understanding how to excel in this interview environment is becoming a crucial job-hunting skill.
What is Behavior Based Interviewing? Behavior-based interviewing focuses on your past experiences, behaviors, attitudes, personal skills and capacities that are job-related. It is based on the belief that past behavior and performance predicts future behavior and performance. You may use work experience, outsides activities, hobbies, volunteer work, school projects, family life as examples of your past behavior. However we suggest to focus on job related performance as much as possible.
Behavioral Interviewing Questions. This is the key to matching behavioral interviewing questions with specific soft sills or competencies. Below is a short list of 22 competencies with their definitions, suggestions for effective interviewing hints and a sample question for each.
1. Conflict Management: Addressing and resolving conflict constructively.
• Listen for proactive identification and resolution of concerns and issues.
• Sample question: “Describe the most difficult conflict you’ve ever had to manage.”
2. Employee Development/Coaching: Facilitating and supporting the professional growth of others.
• Listen for a belief in the potential of others and promoting of learning and development.
• Sample question: “Describe your personal experience with a mentor or coach.”
3. Interpersonal Skills: Effectively communicating, building rapport and relating well to all kinds of people.
• Listen for self-awareness, understanding and an ability to communicate effectively with others regardless of differences.
• Sample question: “Describe the most difficult working relationship you’ve had with an individual.”
4. Teamwork: Working effectively and productively with other.
• Listen for a strong commitment and contributions to team members working towards a specific goal.
• Sample question: “Give me an example of one of the most significant contributions you made as a member of a high performing team.”
5. Self-Management: Demonstrating self-control and an ability to manage time and priorities.
• Listen for composure, assertiveness and emotional stability.
• Sample question: “Give me an example of when you were able to meet the personal and professional demands in your life, yet still maintained a healthy balance.”
6. Empathy: Identifying with and caring about others.
• Listen for genuine caring, compassion and initiative in assisting others without expectations of rewards.
• Sample question: “Give me an example of when you identified with someone else’s difficulties at work.”
7. Planning/Organizing: Utilizing logical, systematic and orderly procedures to meet objectives.
• Listen for logical, organized and systematic approaches.
• Sample question: “ Describe the most complex assignment or project you’ve worked on.”
8. Customer Service: Anticipating, meeting and/or exceeding customer needs, wants and expectations.
• Listen for extraordinary efforts in responding to customer needs and wants to insure satisfaction.
• Sample question: “ Give me an example of when you went out of your way for a customer.”
9. Written Communication: Writing clearly, succinctly and understandably.
Look for clear and understandable knowledge or written communication. Sample question: “Give me an example of something you wrote for work that was effective in achieving a communication goal.”
10. Presenting: Speaking effectively to small and large groups.
• Listen for awareness, accuracy and composure.
• Sample question: “ Describe a situation when you had to give a presentation to a group of people you have never met.”
11. Persuasion: Convincing others to change the way they think, believe or behave.
• Listen for persistence, determination and a “never-give-up” attitude in efforts to meet goals.
• Sample question: “Describe a situation where you were able to convince others to your way of thinking.”
12. Goal Orientation: Energetically focusing efforts on meeting a goal, mission or objective.
• Listen for the ability to maintain their direction in spite of obstacles in their path.
• Sample question: “Give me an example of the most significant professional goal you have met.”
13. Flexibility: Agility in adapting to change.
• Listen for a positive attitude towards lots of activity, multi-tasking and change, in general.
• Sample question: “Give me an example of when you were forced to change priorities or direction.”
14. Continuous Learning: Taking initiative in learning and implementing new concepts, technologies and/or methods.
• Listen for a positive attitude towards self-improvement, learning and the application of knowledge.
• Sample question: “How do you keep current on what’s going on in your field?”
15. Personal Effectiveness: Demonstrating initiative, self-confidence, resiliency and a willingness to take responsibility for personal actions.
• Listen for a strong sense of self, personal responsibility, courage and resilience.
• Sample question: “What do you think has enabled you to meet your goals?”
16. Problem Solving: Anticipating, analyzing, diagnosing and resolving problems.
• Listen for an analytical and disciplined approach to solving problems.
• Sample question: “Describe a situation when you anticipated a problem.”
17. Negotiation: Facilitating agreements between two or more parties.
• Listen for seasoned expertise in negotiating “win-win” agreements.
• Sample question: “Give me an example of when you were able to facilitate a “win-win” agreement between two or more adversarial parties.”
18. Management: Achieving extraordinary results through effective management of resources, systems and processes.
• Listen for shrewd business sense, understanding of operational issues and an ability to improve the bottom line.
• Sample question: “Describe the largest budget you’ve ever developed and had responsibility for managing.”
19. Leadership: Achieving extraordinary business results through people.
• Listen for an ability to obtain the trust, commitment and motivation of others to achieve goals and objectives.
• Sample question: “If you have held a leadership position in the past, draw the organizational chart above and below your position to illustrate the scope of your leadership responsibilities.”
20. Decision Making: Utilizing effective processes to
Your reputation, strengthened or negated by word-of-mouth, is one of the most difficult things to build and one of the easiest to destroy. You must be committed to developing and protecting your good name at all costs… it is one of your most precious assets.How do you develop and preserve an exemplary reputation? First, you must believe that honesty, credibility and consistency are right… both personally and professionally.Second, you must consistently deliver what you promise… no exceptions.And finally, you must build and maintain positive relationships, and treat everyone with kindness and respect, regardless of the situation.Here’s a personal example. When I help found my own small, competitive long-distance company I developed a policy on treating customers with specific guidelines and scripts for dealing with difficult ones. Sometimes our service consultants were in the unenviable position of having to terminate a customer’s service for nonpayment. As you might expect, this often resulted in a frustrated, angry or regretful call into our service center.We could have used the opportunity to chastised and pressure these folks… many companies do. However, no matter what the outcome of the call, we made sure that every person was treated with kindness and respect... just as you would treat a friend or family member. Our representa
• Listen for proactive identification and resolution of concerns and issues.
• Sample question: “Describe the most difficult conflict you’ve ever had to manage.”
2. Employee Development/Coaching: Facilitating and supporting the professional growth of others.
• Listen for a belief in the potential of others and promoting of learning and development.
• Sample question: “Describe your personal experience with a mentor or coach.”
3. Interpersonal Skills: Effectively communicating, building rapport and relating well to all kinds of people.
• Listen for self-awareness, understanding and an ability to communicate effectively with others regardless of differences.
• Sample question: “Describe the most difficult working relationship you’ve had with an individual.”
4. Teamwork: Working effectively and productively with other.
• Listen for a strong commitment and contributions to team members working towards a specific goal.
• Sample question: “Give me an example of one of the most significant contributions you made as a member of a high performing team.”
5. Self-Management: Demonstrating self-control and an ability to manage time and priorities.
• Listen for composure, assertiveness and emotional stability.
• Sample question: “Give me an example of when you were able to meet the personal and professional demands in your life, yet still maintained a healthy balance.”
6. Empathy: Identifying with and caring about others.
• Listen for genuine caring, compassion and initiative in assisting others without expectations of rewards.
• Sample question: “Give me an example of when you identified with someone else’s difficulties at work.”
7. Planning/Organizing: Utilizing logical, systematic and orderly procedures to meet objectives.
• Listen for logical, organized and systematic approaches.
• Sample question: “ Describe the most complex assignment or project you’ve worked on.”
8. Customer Service: Anticipating, meeting and/or exceeding customer needs, wants and expectations.
• Listen for extraordinary efforts in responding to customer needs and wants to insure satisfaction.
• Sample question: “ Give me an example of when you went out of your way for a customer.”
9. Written Communication: Writing clearly, succinctly and understandably.
Look for clear and understandable knowledge or written communication. Sample question: “Give me an example of something you wrote for work that was effective in achieving a communication goal.”
10. Presenting: Speaking effectively to small and large groups.
• Listen for awareness, accuracy and composure.
• Sample question: “ Describe a situation when you had to give a presentation to a group of people you have never met.”
11. Persuasion: Convincing others to change the way they think, believe or behave.
• Listen for persistence, determination and a “never-give-up” attitude in efforts to meet goals.
• Sample question: “Describe a situation where you were able to convince others to your way of thinking.”
12. Goal Orientation: Energetically focusing efforts on meeting a goal, mission or objective.
• Listen for the ability to maintain their direction in spite of obstacles in their path.
• Sample question: “Give me an example of the most significant professional goal you have met.”
13. Flexibility: Agility in adapting to change.
• Listen for a positive attitude towards lots of activity, multi-tasking and change, in general.
• Sample question: “Give me an example of when you were forced to change priorities or direction.”
14. Continuous Learning: Taking initiative in learning and implementing new concepts, technologies and/or methods.
• Listen for a positive attitude towards self-improvement, learning and the application of knowledge.
• Sample question: “How do you keep current on what’s going on in your field?”
15. Personal Effectiveness: Demonstrating initiative, self-confidence, resiliency and a willingness to take responsibility for personal actions.
• Listen for a strong sense of self, personal responsibility, courage and resilience.
• Sample question: “What do you think has enabled you to meet your goals?”
16. Problem Solving: Anticipating, analyzing, diagnosing and resolving problems.
• Listen for an analytical and disciplined approach to solving problems.
• Sample question: “Describe a situation when you anticipated a problem.”
17. Negotiation: Facilitating agreements between two or more parties.
• Listen for seasoned expertise in negotiating “win-win” agreements.
• Sample question: “Give me an example of when you were able to facilitate a “win-win” agreement between two or more adversarial parties.”
18. Management: Achieving extraordinary results through effective management of resources, systems and processes.
• Listen for shrewd business sense, understanding of operational issues and an ability to improve the bottom line.
• Sample question: “Describe the largest budget you’ve ever developed and had responsibility for managing.”
19. Leadership: Achieving extraordinary business results through people.
• Listen for an ability to obtain the trust, commitment and motivation of others to achieve goals and objectives.
• Sample question: “If you have held a leadership position in the past, draw the organizational chart above and below your position to illustrate the scope of your leadership responsibilities.”
20. Decision Making: Utilizing effective processes to
Who says that you have to go to work to have a cool job? Do you think you need years of school and training to have an interesting job? New freelance sites, like GoFreelance, offer cool jobs that anyone can do. Here are ten super cool jobs that people currently do right from their own homes with little or no training.1. Write Greeting Card Copy. If they are poetic, romantic, sentimental, sappy or just have a flair for writing verses that pull on the heart, they may have a gift for writing greeting cards. Some companies pay per card and some even pay royalties.2. Video Game Writer. Video gaming websites will pay people to write about video games.3. Online Blogging. Writers and bloggers can earn a reputation and make good money to make daily or weekly entries on websites. Many have been able to quit a full-time job.4. Internet Surfing. One company pays individuals to surf the internet for 5 hours per day. They even increase compensation if you spend more time browsing.5. Write Reviews of Magazines You Read. Some magazine subscription companies pay magazine readers to write reviews of the magazines they’ve read.6. Posting in Forums. One site offers hundreds of opportunities to be paid weekly by forum posting firms who seek writers able to discuss multiple topics in onlin
6. Empathy: Identifying with and caring about others.
• Listen for genuine caring, compassion and initiative in assisting others without expectations of rewards.
• Sample question: “Give me an example of when you identified with someone else’s difficulties at work.”
7. Planning/Organizing: Utilizing logical, systematic and orderly procedures to meet objectives.
• Listen for logical, organized and systematic approaches.
• Sample question: “ Describe the most complex assignment or project you’ve worked on.”
8. Customer Service: Anticipating, meeting and/or exceeding customer needs, wants and expectations.
• Listen for extraordinary efforts in responding to customer needs and wants to insure satisfaction.
• Sample question: “ Give me an example of when you went out of your way for a customer.”
9. Written Communication: Writing clearly, succinctly and understandably.
Look for clear and understandable knowledge or written communication. Sample question: “Give me an example of something you wrote for work that was effective in achieving a communication goal.”
10. Presenting: Speaking effectively to small and large groups.
• Listen for awareness, accuracy and composure.
• Sample question: “ Describe a situation when you had to give a presentation to a group of people you have never met.”
11. Persuasion: Convincing others to change the way they think, believe or behave.
• Listen for persistence, determination and a “never-give-up” attitude in efforts to meet goals.
• Sample question: “Describe a situation where you were able to convince others to your way of thinking.”
12. Goal Orientation: Energetically focusing efforts on meeting a goal, mission or objective.
• Listen for the ability to maintain their direction in spite of obstacles in their path.
• Sample question: “Give me an example of the most significant professional goal you have met.”
13. Flexibility: Agility in adapting to change.
• Listen for a positive attitude towards lots of activity, multi-tasking and change, in general.
• Sample question: “Give me an example of when you were forced to change priorities or direction.”
14. Continuous Learning: Taking initiative in learning and implementing new concepts, technologies and/or methods.
• Listen for a positive attitude towards self-improvement, learning and the application of knowledge.
• Sample question: “How do you keep current on what’s going on in your field?”
15. Personal Effectiveness: Demonstrating initiative, self-confidence, resiliency and a willingness to take responsibility for personal actions.
• Listen for a strong sense of self, personal responsibility, courage and resilience.
• Sample question: “What do you think has enabled you to meet your goals?”
16. Problem Solving: Anticipating, analyzing, diagnosing and resolving problems.
• Listen for an analytical and disciplined approach to solving problems.
• Sample question: “Describe a situation when you anticipated a problem.”
17. Negotiation: Facilitating agreements between two or more parties.
• Listen for seasoned expertise in negotiating “win-win” agreements.
• Sample question: “Give me an example of when you were able to facilitate a “win-win” agreement between two or more adversarial parties.”
18. Management: Achieving extraordinary results through effective management of resources, systems and processes.
• Listen for shrewd business sense, understanding of operational issues and an ability to improve the bottom line.
• Sample question: “Describe the largest budget you’ve ever developed and had responsibility for managing.”
19. Leadership: Achieving extraordinary business results through people.
• Listen for an ability to obtain the trust, commitment and motivation of others to achieve goals and objectives.
• Sample question: “If you have held a leadership position in the past, draw the organizational chart above and below your position to illustrate the scope of your leadership responsibilities.”
20. Decision Making: Utilizing effective processes to
Supermarkets and other retailers are jumping on board the environmental consciousness train, promoting more and more of their products as environmentally friendly; meanwhile, mainstream food manufacturers are opting in to the organic food trend.From Welch's grape juice to organic lettuce in the produce bins, food retailers are getting the message that natural is in. Natural snacks are being advertised on national TV as being available in supermarkets, and entire sections of these giant markets are being devoted to food and cleaning products formerly found only in natural foods stores.Retailers increase the bottom line by promoting recyclable tote bags.One practice welcomed by environmentally conscious consumers is the selling of reusable tote bags of natural canvas, designed to replace the "paper or plastic" alternatives available at most grocery checkout counters. For a reasonable price, customers can purchase the requisite number of canvas totes to package their groceries and then reuse the bags on future trips to the store, doing their bit to save the environment and saving the retailers a few pennies on every transaction in the process. Savvy retailers often order the canvas totes with their store logo and street address on the bags, a way to market their business and engender custo
11. Persuasion: Convincing others to change the way they think, believe or behave.
• Listen for persistence, determination and a “never-give-up” attitude in efforts to meet goals.
• Sample question: “Describe a situation where you were able to convince others to your way of thinking.”
12. Goal Orientation: Energetically focusing efforts on meeting a goal, mission or objective.
• Listen for the ability to maintain their direction in spite of obstacles in their path.
• Sample question: “Give me an example of the most significant professional goal you have met.”
13. Flexibility: Agility in adapting to change.
• Listen for a positive attitude towards lots of activity, multi-tasking and change, in general.
• Sample question: “Give me an example of when you were forced to change priorities or direction.”
14. Continuous Learning: Taking initiative in learning and implementing new concepts, technologies and/or methods.
• Listen for a positive attitude towards self-improvement, learning and the application of knowledge.
• Sample question: “How do you keep current on what’s going on in your field?”
15. Personal Effectiveness: Demonstrating initiative, self-confidence, resiliency and a willingness to take responsibility for personal actions.
• Listen for a strong sense of self, personal responsibility, courage and resilience.
• Sample question: “What do you think has enabled you to meet your goals?”
16. Problem Solving: Anticipating, analyzing, diagnosing and resolving problems.
• Listen for an analytical and disciplined approach to solving problems.
• Sample question: “Describe a situation when you anticipated a problem.”
17. Negotiation: Facilitating agreements between two or more parties.
• Listen for seasoned expertise in negotiating “win-win” agreements.
• Sample question: “Give me an example of when you were able to facilitate a “win-win” agreement between two or more adversarial parties.”
18. Management: Achieving extraordinary results through effective management of resources, systems and processes.
• Listen for shrewd business sense, understanding of operational issues and an ability to improve the bottom line.
• Sample question: “Describe the largest budget you’ve ever developed and had responsibility for managing.”
19. Leadership: Achieving extraordinary business results through people.
• Listen for an ability to obtain the trust, commitment and motivation of others to achieve goals and objectives.
• Sample question: “If you have held a leadership position in the past, draw the organizational chart above and below your position to illustrate the scope of your leadership responsibilities.”
20. Decision Making: Utilizing effective processes to
Consultants can do everything from advising you on your choice of system to providing a full installation. Their main advantage is that they make sure you have far less work to do. You simply specify what you want, and, to the extent that you choose, the consultant helps you acquire it.Typical e-business consulting skills include analyzing your requirements and turning a proper specification into a workable technical design in addition to installing all the required hardware, software and (where necessary) network cabling, as well as knowing where to find the most cost-effective solutions. It’s the job of a consultant to arrange or perhaps provide training and on-going support.The big disadvantage of consultancy is the cost. Fees vary from around $25 to $250 per hour, depending on the skills involved, although most consultants will be happy to quote on a per-project fixed-fee basis. Both fixed fee and hourly rate work should be carefully defined in a contract so that your legal and professional positions with respect to each other are clearly defined.However, even with the extra outlay, consultancy can still be cost-effective. When chosen wisely, a consultant will save you money and time overall, and will also sidestep the most common pitfalls involved in creating a working system.If you are buying one or two computers for an office, then y
16. Problem Solving: Anticipating, analyzing, diagnosing and resolving problems.
• Listen for an analytical and disciplined approach to solving problems.
• Sample question: “Describe a situation when you anticipated a problem.”
17. Negotiation: Facilitating agreements between two or more parties.
• Listen for seasoned expertise in negotiating “win-win” agreements.
• Sample question: “Give me an example of when you were able to facilitate a “win-win” agreement between two or more adversarial parties.”
18. Management: Achieving extraordinary results through effective management of resources, systems and processes.
• Listen for shrewd business sense, understanding of operational issues and an ability to improve the bottom line.
• Sample question: “Describe the largest budget you’ve ever developed and had responsibility for managing.”
19. Leadership: Achieving extraordinary business results through people.
• Listen for an ability to obtain the trust, commitment and motivation of others to achieve goals and objectives.
• Sample question: “If you have held a leadership position in the past, draw the organizational chart above and below your position to illustrate the scope of your leadership responsibilities.”
20. Decision Making: Utilizing effective processes to make decisions.
• Listen for an ability to make timely decisions under difficult circumstances.
• Sample question: “Give me an example of when you had to make a quick decision when the risk of making an error was high.”
21. Futuristic Thinking: Imagining, envisioning, projecting and/or predicting what has not yet been realized.
• Listen for optimism, predictions and a commitment to future possibilities.
• Sample question: “Describe a situation when you were correct in seeing a future trend that others didn’t.”
22. Creativity/Innovation: Adapting traditional or devising new approaches, concepts, methods, models, designs, processes, technologies, and/or systems.
• Listen for “out-of-the-box” thinking and unusual approaches.
• Sample question: “ Describe a work situation when you adapted a concept, design, process or system to meet a need.”
Be sure to probe for as many details and specifics as possible such as names, dates and other verifiable information. Skilled interviewers will also ask candidates for their thoughts or feelings about a situation to gain further insight.
How Can I Prepare for A Behavioral Interview?
• Be familiar with the type of positions for which you’re applying.
• Reflect on your own background. What skills do you have that relate to the job you are applying for?
• Think of examples from your past experience where you demonstrated those skills. How can you give an example about your use of particular skills or knowledge?
• Be prepared to provide examples of when results didn’t turn out as you planned. What did you do then? In hindsight, what would you do differently?
• Identify two or three of your strengths and determine how you will convey these assets during the interview.
• Once you land your desired position, keep a personal achievement diary to help document demonstrated performance.
How Do I Prepare For a Behavioral Interview If I Am The Interviewer or Company Hiring?
• If the job could talk; what would it say? About:
o The behaviors of the person who will always be able to deliver superior performance?
o The attitudes of the people doing the job?
o The attributes or soft skills needed for superior performance?
• Job Benchmarking with a system such as Trimetrix, reveals why, how and what an individual can contribute to a job.
• It identifies a complete hierarchy of competencies or personal skills. It allows you to clarify any position issues. It prioritizes and validates the competencies required.
• This can be done for any:
o Leadership/Management Exempt position
o Professional Exempt position
o Hourly non-exempt position
• Anytime you need an unbiased opinion about whether someone is right or wrong for the job, the computer will analyze the input of up to ten respondents to identify the importance of the 23 soft skills competencies.
• Where can you do this…through the Internet! Have up to ten respondents identify the importance of the 23 soft skills competencies and then see how your candidate matches up.
For more information about the Trimetrix Process or how to benchmark a job, please feel free to call Well-Run Concepts at 877-566-2900, email us at Success@Well-Run.com or visit us on the Web at www.Well-Run.com
The premise behind behavioral interviewing is that the most accurate predictor of future performance is past performance in similar situations. Behavioral interviewing, in fact, is said to be 55 percent predictive of future on-the-job behavior, while traditional interviewing is only ten percent predictive.
Good luck with the process of Behavioral Interviewing and Well-Run Concepts encourages you to use the Behavioral Interviewing questions provided in this article to get you started.
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