perhaps get you out the same day or by Monday for sure. Yet while he is telling you this it is Monday and that means a week longer to wait and you are thinking wow, great computer system and so much for customer service.

Many business customers and consumers have felt less than adequate customer service from many companies due to these corporations implementing; Just in Time Ordering and Distribution Systems. A few years back many companies introduced new computer systems which were to streamline their distribution systems and allow for less inventory by linking customer purchases up with real-time networks and cut out both the middle man and their distribution warehouses. Did it work?

Well it worked in many ways, but when there were hang-ups it cost many companies their best customers, because the unsatisfied customer waiting for parts or an item had a fit over the process. Consider how many times this has happened to you as the parts counter person says, well there is only one part like that in the whole country and it is in Pittsburgh, but the good news is we can have it here on Friday Mourning and perhaps get you out the same day or by Monday for sure. Yet while he is telling you this it is Monday and that means a week longer to wait and you are thinking wow, great computer system and so much for customer service.

<ntroduced new computer systems which were to streamline their distribution systems and allow for less inventory by linking customer purchases up with real-time networks and cut out both the middle man and their distribution warehouses. Did it work?

Well it worked in many ways, but when there were hang-ups it cost many companies their best customers, because the unsatisfied customer waiting for parts or an item had a fit over the process. Consider how many times this has happened to you as the parts counter person says, well there is only one part like that in the whole country and it is in Pittsburgh, but the good news is we can have it here on Friday Mourning and perhaps get you out the same day or by Monday for sure. Yet while he is telling you this it is Monday and that means a week longer to wait and you are thinking wow, great computer system and so much for customer service.

rehouses. Did it work?

Well it worked in many ways, but when there were hang-ups it cost many companies their best customers, because the unsatisfied customer waiting for parts or an item had a fit over the process. Consider how many times this has happened to you as the parts counter person says, well there is only one part like that in the whole country and it is in Pittsburgh, but the good news is we can have it here on Friday Mourning and perhaps get you out the same day or by Monday for sure. Yet while he is telling you this it is Monday and that means a week longer to wait and you are thinking wow, great computer system and so much for customer service.

ider how many times this has happened to you as the parts counter person says, well there is only one part like that in the whole country and it is in Pittsburgh, but the good news is we can have it here on Friday Mourning and perhaps get you out the same day or by Monday for sure. Yet while he is telling you this it is Monday and that means a week longer to wait and you are thinking wow, great computer system and so much for customer service.

perhaps get you out the same day or by Monday for sure. Yet while he is telling you this it is Monday and that means a week longer to wait and you are thinking wow, great computer system and so much for customer service.

The fact is that many companies found Customer Service Issues with all this Just in Time Distribution and HighTech Computer Network systems and therefore went back to the old way or worked thru the system to have just in time for obscure parts and real inventory for the most purchased parts. Some very hard lessons were learned indeed. Consider all this in 2006.