I Advice - Business

Minding Your Own Brand - Why Did They Boo Damon and Not Pedro?
Both left Boston on bad terms, both left for “better contracts”, and both went to New York teams. So why upon their return, did Red Sox fans give Pedro Martinez a standing ovation and gave Johnny Damon a round of boos? I think Pedro summed it up best in his press conference, “Johnny put on the wrong uniform” and Red Sox Nation let him know it.You will never find people more loyal, faithful, a

I may be a lot of things but one thing I am not, is insane so I wasn’t going to try to contact them by email again.

Right now I’m waiting to hear from my credit card company, to see if they had any better success than me. Somehow I doubt they will. It seems once Ebay gets its teeth into you, there’s no letting go. I always thought they had so many members because of their great service. Ha! Now I know. It’s because they won’t let you out of their clutches.

But what did I expect of a business where you can put one silicone breast implant up for sa

Career Advice: So-Your Boss Is A Jerk
Unless you are among the rarest of the rare there are times when you think your boss is a jerk, a real pain in the rear.But hold up a minute, you'll be well served to consider the reasons behind his behavior before you throw a fit. Understand, please, that I am not saying these reasons will justify a bad boss, but they do go a long way toward explaining what's going on. When you understand wh

Ebay – You either love it or hate it. Count me in the latter group. Ebay is the devil! My experience with Ebay was most unfortunate. I’m assuming it isn’t the norm or else Ebay would not be as popular as it is world-wide.

How did I become an Ebay hater? Simple. I tried to sell a diamond ring on their site. I signed up for a one time deal. I believe it was for a month and I was led to believe that if the ring didn’t sell after a month, that was it, no more obligation to me.

Somehow I also got duped into listing the ring in two categories, not just for a diamond. I believe it was their suggestion that I could sell it more easily and quickly if I listed it in another category. So I did. I also paid the extra money for the extra listing.

Imagine my surprise when a month later they started billing me for $16.00 per month. For what? The ring didn’t sell. I had already paid them their upfront fees.

Have you ever tried contacting Ebay to complain about their service? I found this to be impossible. Each time I tried to close my Ebay account I would receive an email on how to delete my PayPal account. Say what? I want my PayPal account, I need my PayPal account. What I don’t want is an Ebay account.

I emailed Ebay many times during the course of about six weeks. I would never get a personal response to my problem, just the usual how to delete my PayPal account.

I finally contacted my credit card company, explained the problem to them and they put the gears in motion to get me divorced from them! The credit card company did give me the telephone number to contact Ebay in the meantime. Finally, success! I will be able to speak to a real live person and explain the dilemma and get extricated from this whole mess.

So I called the phone number for Ebay that my credit card company gave me. Tremulously, I waited on the line as the phone rang. At last a human voice! Actually a human voice recording!! The voice gave me a lot of options on who to contact to resolve my problem. Unfortunately, every option involved logging on to the worldwide web and…you guessed it…contacting them by email!

They say the definition of insanity is doing the same thing over and over and expecting a different result. I may be a lot of things but one thing I am not, is insane so I wasn’t going to try to contact them by email again.

But what did I expect of a business where you can put one silicone breast implant up for sal

Need A New Job? Try Search Engine Optimization
“It’s not what you look at that matters, it’s what you see.” Henry David ThoreauWhen Henry Thoreau said this, he was living in a different era, an era in which the internet did not exist. For David Thoreau comprehending meta-data and link building would be impossible but he still realized an ultimate truth. That it is not true appearance that is significant, the way

or a diamond. I believe it was their suggestion that I could sell it more easily and quickly if I listed it in another category. So I did. I also paid the extra money for the extra listing.

Imagine my surprise when a month later they started billing me for $16.00 per month. For what? The ring didn’t sell. I had already paid them their upfront fees.

I emailed Ebay many times during the course of about six weeks. I would never get a personal response to my problem, just the usual how to delete my PayPal account.

But what did I expect of a business where you can put one silicone breast implant up for sa

A Reference Point
I was confused, frustrated and had to go to the bathroom. This added to my being more and more irrational as the evening progressed. I started to sweat in spite of the car windows being open and the temperature hovering around 60 degrees Fahrenheit. I had headed out from La Jolla, California at about 7PM and should have found the Whole Foods Market near the University of San Diego in less than

nt. Say what? I want my PayPal account, I need my PayPal account. What I don’t want is an Ebay account.

I emailed Ebay many times during the course of about six weeks. I would never get a personal response to my problem, just the usual how to delete my PayPal account.

But what did I expect of a business where you can put one silicone breast implant up for sa

How To Avoid Skepticism In A Crowd
Maybe you have relied on things like Customer Dinners or Customer Appreciation Days etc... These are events that bring groups to you, with referrals in hand. Think of the beauty of having a referral come to a function, of seeing a whole bunch of happy campers. The "safety in numbers" syndrome will alleviate all of the skepticism they may have brought with them, I assure you. People will correc

erson and explain the dilemma and get extricated from this whole mess.

But what did I expect of a business where you can put one silicone breast implant up for sa

Learn To Sell On EBay: For The Novice Beginners And The Totally Clueless!
If you’re going to learn to sell on eBay then what you sell is important if your desire is to make money. I’ve said this a gazillion times, selling information products is the slickest, quickest, easiest way to make money, online or off. The mark ups are astronomical - you are after all creating a product almost out of thin air.Electronic download means no packaging or delivery costs to speak

I may be a lot of things but one thing I am not, is insane so I wasn’t going to try to contact them by email again.

But what did I expect of a business where you can put one silicone breast implant up for sale? Or a UFO detector and a vampire killing kit. How about a serial killer’s fingernails? And my personal favorite…The Meaning of Life. I’m not talking about the Monty Python movie either.

Perhaps one day I’ll find Noah’s Ark or Al Capone’s treasure. But you can be sure of one thing. I won’t put it for sale on Ebay. I can’t afford the $16.00 monthly fee!

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The good news is that anyone can embellish the service of any business simply by taking the initiative to look for ways to surprise the customer. The following article offers ideas that you might use to create your own Amazing Customer Experience for your clientele.

With the onslaught of books from management gurus on improving customer service, and with a raised consciousness in the business press about organizations having to relearn how to treat its customers, we would think that providing execellent customer service is routine. But unfortunatley it's a myth.

Strategic thinking is the only method that works if you are going to grow your business. Developing procedures and an operations manual is part of that process. This article talks about three (of many) things you can do that will move your business to the next level where you can earn more and work less. These three points will be - create an operations manual, start creating procedures and procedure-making made fast.

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I Advice - Ebay - a Godsend or the Devil?

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