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I Advice - IT Emergencies: How To Plan For Them
So, you've bought Site Build it, you've followed the Action Guide, you've started to get some visitor traffic...and you're not making a dime. What's wrong?Well without seeing your site, it could be any number of things...but here's some tips to get you started...
There will be peaks that you cannot meet. Then it is all-h
When I submit a book manuscript to my editor, I hope she uses up an entire red Sharpie marking up my draft.Because I want to know what sucks.Sure, it hurts. But I’ll take hurting over sucking any day.Also, notice I said to find out “what” sucks, not “w
Don't Overschedule Your Staff
Generally, you want to schedule at about 75 percent capacity for technical people that don’t have sales responsibilities or management responsibilities. This leaves about 25 percent flexibility for non-billable projects, IT emergencies, and new business targets.
There will be peaks that you cannot meet. Then it is all-ha
After listening to the Senior Editor of a children’s publishing house read aloud from the GETTING NEAR TO BABY manuscript, I wondered why I thought I was a writer. And I’m speaking at this conference later today, I reminded myself—what am I doing here? My writing doesn’t
Don't Overschedule Your Staff
Generally, you want to schedule at about 75 percent capacity for technical people that don’t have sales responsibilities or management responsibilities. This leaves about 25 percent flexibility for non-billable projects, IT emergencies, and new business targets.
There will be peaks that you cannot meet. Then it is all-h
You know there are many things in our civilization that are so important really and picking up the trash is clearly one of them. In fact it is a super important responsibility to protect our civilization from disease and build of filth, which can cause all sorts of horrific
Don't Overschedule Your Staff
Generally, you want to schedule at about 75 percent capacity for technical people that don’t have sales responsibilities or management responsibilities. This leaves about 25 percent flexibility for non-billable projects, IT emergencies, and new business targets.
There will be peaks that you cannot meet. Then it is all-h
Read time: 3 minutes. In this small article:1. The Issue2. The Business implications3. How can you change it1. The IssueThis article explores the importance of design in the Internet world. A recent blog p
There will be peaks that you cannot meet. Then it is all-h
"La loi du Bake and Shark" was a phrase first coined by a Frenchman visiting visiting Maracas Beach, a popular spot on the island of Trinidad. Trinidad is the larger of two of the main islands that make up the Republic of Trinidad and Tobago.He observed that the majo
There will be peaks that you cannot meet. Then it is all-hands-on-deck and the ability to do triage among customers as well as for a single customer becomes important. This is the time when standardizing pays off
If you’re booking someone out in the field for a full day, schedule them eight to 11 in the morning and do the afternoon appointment from one to four. This leaves you some time.
Explain IT Emergencies To Your Clients
Also clients that you have long-term relationships with do understand when emergencies come up and will excuse a rescheduled maintenance appointment. After all,
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