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I Advice - Is Franchising for Me
How Clear Are Your Goals? terests? It was a foggy mid-October day as I made my way into the office to commence my work day. I was stuck in our normal morning commute and not able to see the buildings in Calgary’s downtown core. I began thinking to myself-- do I know where my end destination is? Absolutely, I could not see the building that holds my office however I still knew where to go.As my thoughts went on, I started to thinking about business and how some entrepreneurs hesitate to shoot for their goals simply because they cannot see their destination. They just do not go for it. They wait for the weather to clear so they can see where they want to go. What would happen if the weather never cleared? What would happen if while you were waiting for the skies to clear and the sun to come out your competitors claimed your goals from themselves?As my commute continued to my office, I started to see building outlines and my end destination started to come into sight, still fuzzy from the fog and snow in the air that day. The same can be said about achieving your business goals, if you step off and start making some movement towards your goals in business, you will start to see them. Your vision of what your company or your business will look like starts to appear.I reflect back to Jim Collins’ book, “Good to Great” for an example of how just stepping off the platform leads toward seeing your vision and your own goals. Every business owner cannot do “it” by themselves. They often need to rely on partners or employees to help them move forward. In “Good to Great,” Jim Collins emphasizes that you need to have the right people in the correct seat on your bus. When you have this in place, then you can start your journey to your goals.The simple message is to start moving forward. The computer software industry is a great example of just “stepping off” because if computer software companies waited to have their products “ The financial value a franchise brings to you is an important question to ask yourself. For example, if you are giving up 10% of your revenue in the form of 6% royalties and a 4% advertising co-op fee (which, in theory, comes back to your benefit in the form of marketing resources and advertising), you need to objectively assess what you get back for that 10%. 10% right off the top is a significant amount of money. Will you have a higher probability of success? Will you make more money on the bottom line in spite of the 10% expense? It may be simply that a franchise makes it possible for you to be in business for yourself because of your comfort level with an existing concept, versus trying to create your own. This is why many people go with a franchise, and it’s a good reason, but be sure you understand the financial costs and tradeoffs. Brand Value Once you are in the business and have some experience, the primary value (besides any ongoing support and training, which is usually minimal) is the equity of the brand you have franchised. A good franchi Use the Want Ads to Find Hidden Jobs. Franchises are one of the fastest-growing types of businesses in the U.S. and can be purchased for as little as a few thousand dollars, to over a million dollars. There are franchises for all kinds of products and services—food, pet grooming, massage services, auto repair, etc. Although exact statistics are hard to find, they also tend to have a higher success rate than independent businesses that are not franchises.And you thought the Want Ads were a waste of time. How many times have you applied for a job in the want ads only to receive the "Sorry, we'll keep your resume on file" form letter? Or to find out that you were one of hundreds of applicants?Today, you'll learn an easy way to use CareerBuilder or other want ads to find possible hidden jobs. You’ll learn how to use those same want ads to tap into dozens of possible HIDDEN JOBS and find yourself in the enviable position of being the only applicant for the job you really want with no other competition!This is simple. Go where others don't go. Just because a company is not listing a job this week, or this month that you would qualify for, does not mean they don't need you and won't hire you.Your goal is to find those companies who WERE hiring in the relatively recent past.Here's what you do: go back 30 days, 60 days and 90 days to find the companies that listed jobs with your job title and skills, if the search capability allows this. The reason you are doing this is to be the first in line when they are ready to hire the NEXT person with your skills. They could be getting ready to pull the trigger and begin a NEW search today or next week to:a.) replace the previous person they just hired (and this happens more often than you think).b.) fill a new position that was just budgeted.c.) replace a person who was just promoted.You have this capability online with the Careerbuilder® section of the newspapers. Unfortunately with Careerbuilder®, you can only go back a maximum of 30 days. An advantage with Careerbuilder®, though, is that they give you a contact name to follow up with. Add this person's name to your "Follow-up Today" list.With other papers' online want ads, like the Arizona Republic™, you can find listings as far as a year or more back.Otherwise, go to the library and ask a librar Although franchises tend to have higher success rates, they also have risks , and can fail for any number of reasons like any other business. You must investigate Joe’s Restaurant Franchise just as thoroughly as Joe’s Local Diner before buying it. There are a number of great resources in addition to this article to help you determine if a franchise is the right way for you to go. The U.S. Small Business Administration (SBA) has some excellent resources (www.sba.gov and www.sba.gov/opc/pubs/fran.pdf), as do several other services like business brokerage websites. Enter “Is Franchising For Me” in any Internet search engine, and you’ll retrieve links to a large number of resources. What is a Franchise? The SBA resource I mentioned above offers the following definition for a franchise: A franchise is a legal and commercial relationship between the owner of a trademark, service mark, trade name or advertising symbol and an individual or group seeking the right to use that identification in a business. The franchise governs the method of conducting business between the two parties. Generally, a franchisee sells goods or services supplied by the franchisor or sells goods or services that meet the franchisor's quality standards. As a business model, franchising is essentially a finance vehicle for expansion of the concept. You, the franchisee, finance the start up of the individual franchised unit and pay licensing and royalty fees to the franchisor. This is as opposed to the franchise company bearing the costs of opening its own units (many franchises do have company-owned stores along with franchised stores). The franchise agreement is a contract that governs the manner in which you will do business. For the fees you pay, the franchisor licenses to you the use of the name of the business and provides other support. Typically there is a business operating system in place, contracts for products or services sold, equipment packages, store design packages, etc. Many franchisors will also arrange for financing relationships. Some franchisors supply the product directly and make money on the sale of that product to you. Such an arrangement usually reduces or eliminates the royalties you would otherwise pay. Typically, you will pay an upfront license fee and then pay ongoing royalties—usually as a percentage of your sales—plus contribute to regional and/or national advertising funds. The franchisor will hopefully provide business expertise as well—operations management, marketing, selecting locations—and should provide training, typically at their corporate headquarters for one to two weeks, plus training and support as you plan and get your franchise unit ready to open. As a franchisee you own the business, but you are subject to the guidelines of the franchise agreement—products, store d?cor, uniforms, where product is purchased, certain advertising guidelines, etc. Franchising may be a good option if you prefer a business with existing brand recognition and defined processes you can follow, instead of creating the business from scratch on your own. The service and support offered by a franchisor varies from chain to chain—and may not always live up to your expectations. But the essence of the value of a franchise is the following:
These things, like all things of value, have to be earned. In the case of a franchise, in addition to all the work you will have to do to be successful in any business, you have to pay the franchisor for the right to use their systems and trademarks. As noted above, this payment typically takes the form of an upfront “franchise license fee” and then a payment of ongoing royalties, plus a contribution to local and/or regional and national advertising funds. Upfront fees can be fairly nominal, like $5,000, or can be in the tens of thousands of dollars. Royalties (charged as a % of your revenue) vary by chain, but are often in the 5% - 8% range. Advertising contributions are also typically charged as a percentage of sales and can vary substantially, but typically range from 1% to 5%, with 3% - 4% being the most common in my experience. In addition to contributions to regional or national advertising funds, you will have to spend additional local marketing dollars to be a success—don’t assume you can rely on your percentage contributions to provide adequate marketing resources to make you a success. What’s the Right Franchise? Only you can answer that question, but some things to bear in mind are:
The financial value a franchise brings to you is an important question to ask yourself. For example, if you are giving up 10% of your revenue in the form of 6% royalties and a 4% advertising co-op fee (which, in theory, comes back to your benefit in the form of marketing resources and advertising), you need to objectively assess what you get back for that 10%. 10% right off the top is a significant amount of money. Will you have a higher probability of success? Will you make more money on the bottom line in spite of the 10% expense? It may be simply that a franchise makes it possible for you to be in business for yourself because of your comfort level with an existing concept, versus trying to create your own. This is why many people go with a franchise, and it’s a good reason, but be sure you understand the financial costs and tradeoffs. Brand Value Once you are in the business and have some experience, the primary value (besides any ongoing support and training, which is usually minimal) is the equity of the brand you have franchised. A good franchis Telecommuting Idea: Appointment Setter ade name or advertising symbol and an individual or group seeking the right to use that identification in a business. The franchise governs the method of conducting business between the two parties. Generally, a franchisee sells goods or services supplied by the franchisor or sells goods or services that meet the franchisor's quality standards. As a business model, franchising is essentially a finance vehicle for expansion of the concept. You, the franchisee, finance the start up of the individual franchised unit and pay licensing and royalty fees to the franchisor. This is as opposed to the franchise company bearing the costs of opening its own units (many franchises do have company-owned stores along with franchised stores). The franchise agreement is a contract that governs the manner in which you will do business.Most small business owners are very busy people who don’t have a lot of extra time on their hands. They will happily outsource some of their daily time-consuming tasks to a telecommuter. One of these time consuming tasks is setting appointments. Appointment setting is a perfect occupation for a telecommuter. The employer doesn’t necessarily need a full-time employee to set his appointments, but at the same time needs someone that is available the majority of business hours in case his clients call in, or to make calls at different times of the day.A telecommuter is the perfect candidate for this position. As a telecommuting appointment setter you can work with your employer’s schedule. If he needs a few calls made in the morning and then wants you to be available for callbacks in the afternoon, you are there to help. Best of all, you are not limited to just one employer or client. You can easily work as an appointment setter for several business owners at the same time. This will allow you to make a fulltime income while allowing each employer to only pay you for a few hours per day or week.Setting appointments is something you can easily do from home. All you need is a phone and some way to organize yourself. A computer with Microsoft Outlook, or an Excel spreadsheet to keep track of your clients’ schedules would work well. You could even do this with a good paper calendar at first.You should have good telephone and written skills to work as an appointment setter. Previous experience as an administrative assistant or secretary is not necessary, but is definitely a plus when it comes to the skills you need and when you are approaching prospective employers or clients. You should also be fairly organized to be able to keep up with multiple appointments for multiple clients each day.As an appointment setter you will be spending a lot of time both on the phone and on email. You will be checking in For the fees you pay, the franchisor licenses to you the use of the name of the business and provides other support. Typically there is a business operating system in place, contracts for products or services sold, equipment packages, store design packages, etc. Many franchisors will also arrange for financing relationships. Some franchisors supply the product directly and make money on the sale of that product to you. Such an arrangement usually reduces or eliminates the royalties you would otherwise pay. Typically, you will pay an upfront license fee and then pay ongoing royalties—usually as a percentage of your sales—plus contribute to regional and/or national advertising funds. The franchisor will hopefully provide business expertise as well—operations management, marketing, selecting locations—and should provide training, typically at their corporate headquarters for one to two weeks, plus training and support as you plan and get your franchise unit ready to open. As a franchisee you own the business, but you are subject to the guidelines of the franchise agreement—products, store d?cor, uniforms, where product is purchased, certain advertising guidelines, etc. Franchising may be a good option if you prefer a business with existing brand recognition and defined processes you can follow, instead of creating the business from scratch on your own. The service and support offered by a franchisor varies from chain to chain—and may not always live up to your expectations. But the essence of the value of a franchise is the following:
These things, like all things of value, have to be earned. In the case of a franchise, in addition to all the work you will have to do to be successful in any business, you have to pay the franchisor for the right to use their systems and trademarks. As noted above, this payment typically takes the form of an upfront “franchise license fee” and then a payment of ongoing royalties, plus a contribution to local and/or regional and national advertising funds. Upfront fees can be fairly nominal, like $5,000, or can be in the tens of thousands of dollars. Royalties (charged as a % of your revenue) vary by chain, but are often in the 5% - 8% range. Advertising contributions are also typically charged as a percentage of sales and can vary substantially, but typically range from 1% to 5%, with 3% - 4% being the most common in my experience. In addition to contributions to regional or national advertising funds, you will have to spend additional local marketing dollars to be a success—don’t assume you can rely on your percentage contributions to provide adequate marketing resources to make you a success. What’s the Right Franchise? Only you can answer that question, but some things to bear in mind are:
The financial value a franchise brings to you is an important question to ask yourself. For example, if you are giving up 10% of your revenue in the form of 6% royalties and a 4% advertising co-op fee (which, in theory, comes back to your benefit in the form of marketing resources and advertising), you need to objectively assess what you get back for that 10%. 10% right off the top is a significant amount of money. Will you have a higher probability of success? Will you make more money on the bottom line in spite of the 10% expense? It may be simply that a franchise makes it possible for you to be in business for yourself because of your comfort level with an existing concept, versus trying to create your own. This is why many people go with a franchise, and it’s a good reason, but be sure you understand the financial costs and tradeoffs. Brand Value Once you are in the business and have some experience, the primary value (besides any ongoing support and training, which is usually minimal) is the equity of the brand you have franchised. A good franchi Why Should You Use Outdoor Advertising? ay an upfront license fee and then pay ongoing royalties—usually as a percentage of your sales—plus contribute to regional and/or national advertising funds. The franchisor will hopefully provide business expertise as well—operations management, marketing, selecting locations—and should provide training, typically at their corporate headquarters for one to two weeks, plus training and support as you plan and get your franchise unit ready to open.SuccessfulA persuasive endorsement of the effectiveness of Outdoor comes from the continued growth in advertising revenue. In 1998, 83% of the UK’s Top 100 Advertisers used Outdoor and by 2004 this had increased to 94%.Since 1998, Outdoor's revenue has grown by 51%.In 2004 revenue reached ?848m.Outdoor is the fastest growing traditional medium in the UK.Importantly, for the first time, in 2003 Outdoor's share of display advertising revenue just topped the 9% level. In 2004 this increased to 9.3%.UnavoidableEveryone who leaves the house is exposed to Outdoor advertising.Unlike any other medium, you don't have to "turn it on", "tune in", "dial it up" or "turn over the page" to see it.It's just there. . . and it's free.Consumer FriendlyIt sits easily with what consumers are doing when they're out and about.Outdoor is engaging and impactful, whilst other media can be unwarranted and unwanted.Research from the Advertising Standards Authority (ASA) shows the public has a very positive attitude towards Outdoor. It is seen as colourful and informative and a vehicle for introducing humour and fun to our lives. However the report shows that the public is not as receptive to other media. It highlights the fact that if consumers are hostile to how certain advertising intrudes on their life then the final result can be very negative. Click here for full ASA report on how the public perceives advertising and the media.GrowingPeople are out and about more, especially the younger more affluent groups.More people are seeing Outdoor advertisements.AccountableRoadside, and soon London Underground and buses, is measured by POSTAR, one of the world's leading audience measurement tools. Click on POSTAR to access more information.DiverseThe ra As a franchisee you own the business, but you are subject to the guidelines of the franchise agreement—products, store d?cor, uniforms, where product is purchased, certain advertising guidelines, etc. Franchising may be a good option if you prefer a business with existing brand recognition and defined processes you can follow, instead of creating the business from scratch on your own. The service and support offered by a franchisor varies from chain to chain—and may not always live up to your expectations. But the essence of the value of a franchise is the following:
These things, like all things of value, have to be earned. In the case of a franchise, in addition to all the work you will have to do to be successful in any business, you have to pay the franchisor for the right to use their systems and trademarks. As noted above, this payment typically takes the form of an upfront “franchise license fee” and then a payment of ongoing royalties, plus a contribution to local and/or regional and national advertising funds. Upfront fees can be fairly nominal, like $5,000, or can be in the tens of thousands of dollars. Royalties (charged as a % of your revenue) vary by chain, but are often in the 5% - 8% range. Advertising contributions are also typically charged as a percentage of sales and can vary substantially, but typically range from 1% to 5%, with 3% - 4% being the most common in my experience. In addition to contributions to regional or national advertising funds, you will have to spend additional local marketing dollars to be a success—don’t assume you can rely on your percentage contributions to provide adequate marketing resources to make you a success. What’s the Right Franchise? Only you can answer that question, but some things to bear in mind are:
The financial value a franchise brings to you is an important question to ask yourself. For example, if you are giving up 10% of your revenue in the form of 6% royalties and a 4% advertising co-op fee (which, in theory, comes back to your benefit in the form of marketing resources and advertising), you need to objectively assess what you get back for that 10%. 10% right off the top is a significant amount of money. Will you have a higher probability of success? Will you make more money on the bottom line in spite of the 10% expense? It may be simply that a franchise makes it possible for you to be in business for yourself because of your comfort level with an existing concept, versus trying to create your own. This is why many people go with a franchise, and it’s a good reason, but be sure you understand the financial costs and tradeoffs. Brand Value Once you are in the business and have some experience, the primary value (besides any ongoing support and training, which is usually minimal) is the equity of the brand you have franchised. A good franchi Are You Buying What the Seller's Selling? perative advertising and cross-traffic with other franchisees I just lost a million dollars!That’s right, I had the plan all laid out and was in action on a deal that would have put one million dollars in my pocket in six months. Now I have zero, nada, nothing. And you know whose fault it is? Mine!Why? Because I had the transaction structured based on my experience, the way I had done business. But the other guy had the transaction structured on his experience, the way he did business - and our minds were miles apart.Let me explain. There was an ad in the Sunday paper offering a steel building (80 X 210 with an 18 ft clear ceiling) for sale. It had to be moved. I went to see it and could see instantly that it was in good shape. It was being used as a retail showroom and repair shop for a bicycle business. It had been used as such for almost twenty years - same owner. Now the city wanted the land (the retailer had been renting the site) and the shop owner had to move. He found another location and no longer needed the building.The building included everything that was attached; several air conditioners, all the lighting and bathroom fixtures, lots of wrought iron gates and fences, the security system, the fire sprinkler system, office doors, partitions, and paneling - everythingI asked the seller how much he wanted.“One fellow offered me $15,000.”“Is that what you want? Will that make the deal?”He said yes and I said I would take it. We shook hands and I said I would be back as soon as my lawyer told me how to separate the building from the land so I could make the purchase and have evidence of ownership. He said fine.A 16,800 sq ft building for less than a dollar a sq ft - with all the equipment to make it usable as a warehouse - what a deal!On the way to talk to the lawyer I went over the calculations one more time. Similar warehouse space in our area rents for $12 to $15 a sq ft a year; say $200,000. The buildi These things, like all things of value, have to be earned. In the case of a franchise, in addition to all the work you will have to do to be successful in any business, you have to pay the franchisor for the right to use their systems and trademarks. As noted above, this payment typically takes the form of an upfront “franchise license fee” and then a payment of ongoing royalties, plus a contribution to local and/or regional and national advertising funds. Upfront fees can be fairly nominal, like $5,000, or can be in the tens of thousands of dollars. Royalties (charged as a % of your revenue) vary by chain, but are often in the 5% - 8% range. Advertising contributions are also typically charged as a percentage of sales and can vary substantially, but typically range from 1% to 5%, with 3% - 4% being the most common in my experience. In addition to contributions to regional or national advertising funds, you will have to spend additional local marketing dollars to be a success—don’t assume you can rely on your percentage contributions to provide adequate marketing resources to make you a success. What’s the Right Franchise? Only you can answer that question, but some things to bear in mind are:
The financial value a franchise brings to you is an important question to ask yourself. For example, if you are giving up 10% of your revenue in the form of 6% royalties and a 4% advertising co-op fee (which, in theory, comes back to your benefit in the form of marketing resources and advertising), you need to objectively assess what you get back for that 10%. 10% right off the top is a significant amount of money. Will you have a higher probability of success? Will you make more money on the bottom line in spite of the 10% expense? It may be simply that a franchise makes it possible for you to be in business for yourself because of your comfort level with an existing concept, versus trying to create your own. This is why many people go with a franchise, and it’s a good reason, but be sure you understand the financial costs and tradeoffs. Brand Value Once you are in the business and have some experience, the primary value (besides any ongoing support and training, which is usually minimal) is the equity of the brand you have franchised. A good franchi Nine Essentials Tips for Hiring Good Employees terests? There are never any guarantees that you will always hire the right employee. However, there are ten important areas that you must cover that will give you the best information to use in your hiring decisions. We will assume that you have posted the open position, and you have some applicants that seem suitable for the job.The first important tip is be thoroughly prepared for the interview. The second important tip is that you draft your interview questions before the interview considering the job responsibilities, whether the employee will supervise others, whether the employee will meet with clients and/or vendors, and other relevant factors about the job you want to fill. Some of the questions you will want to ask are:1. What did you do at your last position? 2. What did you like about your last position? 3. Why did you leave your last position? 4. How was your relationship with co-workers, supervisors, and customers? 5. What accomplishments are you most proud of? 6. In which areas would you most like to improve? 7. What were your strengths and weaknesses?The third important tip is that you find out about the applicant’s future plans or goals, and you can ask:1. Why did you get into this type of work and this industry? 2. What courses in college do you feel were most applicable to your work in the field? 3. What are your long-term goals; where do you see yourself in five years?The fourth important tip is that you ask questions that will help you determine how the individual will fit in the specific job and handle different situations. You should review the job responsibilities and then ask:1. Describe your experience that will help you most in this position? 2. Would you be comfortable supervising employees? 3. Are you familiar and proficient with the type of computer system we use? 4. Describe The financial value a franchise brings to you is an important question to ask yourself. For example, if you are giving up 10% of your revenue in the form of 6% royalties and a 4% advertising co-op fee (which, in theory, comes back to your benefit in the form of marketing resources and advertising), you need to objectively assess what you get back for that 10%. 10% right off the top is a significant amount of money. Will you have a higher probability of success? Will you make more money on the bottom line in spite of the 10% expense? It may be simply that a franchise makes it possible for you to be in business for yourself because of your comfort level with an existing concept, versus trying to create your own. This is why many people go with a franchise, and it’s a good reason, but be sure you understand the financial costs and tradeoffs. Brand Value Once you are in the business and have some experience, the primary value (besides any ongoing support and training, which is usually minimal) is the equity of the brand you have franchised. A good franchisee is one who understands that the royalty % he or she is giving up each week is an investment in the brand equity of the chain. A brand that is consistent across its various units will tend to build a more positive reputation and therefore drive more customers—more revenue and more profits—to its franchisees. Think about McDonalds®, considered by many to be the model of a successful franchise system. Imagine if every McDonalds restaurant had a different menu with different products, inconsistent quality, and systems that were changed by every franchisee and therefore different. It would be impossible for the customer to know what to expect before they walked in, i.e., the brand “McDonalds” would have little or no value, sales would slide, stores would fail, and the chain wouldn’t be what it is today (we might have never even heard of it!). By insisting that its franchisees conform to the principles of the brand, i.e., create consistency according to high standards, McDonalds and its franchisees have generally thrived (NOTE: this is not an endorsement of McDonalds, nor is it a prediction of success with a McDonalds franchise. It is only the conclusions of an industry observer and, admittedly, long term customer!). Franchisees that do not conform to the system are destroying their own investment by undermining consistency and therefore the brand. The difficult role of a franchisee is to be independent enough to be capable of owning your own business, but understanding at the same time that you are part of a larger system to which you need to contribute value (i.e., conformity and consistency) in order to be successful yourself. Master Franchising I’ll only touch briefly on master franchising, but you may want to follow up in detail on your own, as master franchising can be a very powerful and lucrative business opportunity for the right person. One company that specializes in master franchising is Franchise Growth Systems (FGS), and you can retrieve additional information on master franchising at their website, franchisegrowth.com. Many franchise systems have three overall levels to the organization:
There are two major aspects of the master franchisee you need to understand:
FGS calls master franchising “the best kept secret in franchising,” and it is a pretty unique type of opportunity. Basically, the master buys from the franchisor the rights to develop franchisees in a territory. For each franchise license the Master Franchisee sells, it typically receives one half of the upfront license fee—and that’s not even the good part! It then receives up to half of the ongoing royalties paid by all franchisees operating in its territory. If the master gets a number of units open in his or her territory, 3% (or whatever his or her share of royalties is) of the annual sales in the territory can grow very quickly. The master typically has to open the first unit in the territory, which increases the capital required. The cost of Master agreements can vary widely, but typically sell for about $.03 to $.10 per head of population in a territory. A state with 3,000,000 people at $.05 per head would require a $150,000 investment. With the first unit to be opened by the master added in, significant capital can be required. If the cost to open a retail store in a retail franchise is $150,000, the total upfront cost to the master is $300,000 in this example. A good Master Franchisee has multiple qualities:
Master franchisees that lack these skills can be very detrimental to a market and actually undermine the success of the market by creating discord among franchisees, and even turning franchisees against their own concept. Talk in depth with existing franchisees about their experiences with their master franchisee. The master role is sometimes called a Development Agent or Area Developer and, while there can be variations, the role is essentially the same. Bottom line: find out who the “middleman” is, and make sure they are a person with good values and a commitment to the success of their franchisees. This can be even more important than the quality of the franchise parent. A last note: not all franchise systems have the middle role. Some master franchisees also are the ones who open and own all the units (versus recruiting other franchisees t
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