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I Advice - Are You a Manager or a Leader - or Both?
I’ve been a designer and advertising consultant for over 35 years. I’ve seen my share of business cards and I have a few words addressed to those companies that might benefit from my expertise. I’m not talking to those professionals that are categorized by attorneys, physicians, dentists, insurance agents and accountants. You’ve seen their cards that are traditional black raised print on a white uncoated cover stock paper. They probably also contain a tastefully, understated logo, or credential, of their profession. To those of you I say, that’s barely adequate.Instead
A question I am often asked is: “Must a good leader be a good manager and vice versa?” The answer is often: “It depends.”
Before I delve deeper into this issue,
About 20 years ago while I worked for American Stores Company (now part of Albertson’s) I headed up a customer service program named “Smile and Speak Up.” Employees attended a two-hour customer service training class and then tried to be seen being courteous to customers by mystery shoppers who visited stores twice each week for ten weeks. An employee could win small cash rewards plus the recognition of being a winner. My job was to organize the program and take to various groups of stores.Most people associated with the Smith and Speak Up program praised our efforts t
You may ask: What is actually the difference between management and leadership? I like the simple but to-the-point distinction made by the legendary Peter Drucker. He said: “Management is about doing things right, Leadership is about doing the right things.” Or in other words: Management is about efficiency, leadership about effectiveness.
Typically, the more we move up the career ladder, the more important leadership skills become. While leadership competencies might not be that crucial in a junior management position, they are essential in senior management and largely determine the success of the executive.
A question I am often asked is: “Must a good leader be a good manager and vice versa?” The answer is often: “It depends.”
Before I delve deeper into this issue, l
Great business ideas and bold marketing plans are useless if you do not budget carefully. In this article we explore some of the most common budgeting mistakes and how you can avoid them.Do not count taxable amounts as company holdingsIt is easy to forget that the balance in the company’s bank account does not represent the true holding value of the company. Remember that if you exceed the VAT threshold, a certain amount will be owed as VAT each quarter and that you will have to pay corporation tax at the end of the company’s financial year. By counting t
You may ask: What is actually the difference between management and leadership? I like the simple but to-the-point distinction made by the legendary Peter Drucker. He said: “Management is about doing things right, Leadership is about doing the right things.” Or in other words: Management is about efficiency, leadership about effectiveness.
Typically, the more we move up the career ladder, the more important leadership skills become. While leadership competencies might not be that crucial in a junior management position, they are essential in senior management and largely determine the success of the executive.
A question I am often asked is: “Must a good leader be a good manager and vice versa?” The answer is often: “It depends.”
Before I delve deeper into this issue,
Hand in hand with specialist publications and websites, franchise exhibitions are a useful addition to your franchise research arsenal. After all, when else will you get the chance to meet and compare the head office teams of so many franchise brands in such a short space of time? Although franchisor attendance of exhibitions is on the decline as franchisors switch their funding toward web and print-based recruitment drives (only 21 per cent of franchisors rate franchise exhibitions as the most useful method of recruiting franchisees according to the 2005 NatWest/B
Typically, the more we move up the career ladder, the more important leadership skills become. While leadership competencies might not be that crucial in a junior management position, they are essential in senior management and largely determine the success of the executive.
A question I am often asked is: “Must a good leader be a good manager and vice versa?” The answer is often: “It depends.”
Before I delve deeper into this issue,
Are you fed up, broke and lonely? Then switch off your computer and get a life. Ok that's my little joke. Seriously though, sitting in front of a monitor for most of the day is not likely to do much to improve any of the points above. Try communicating with the real world for a change. Call a prospect, ask if there is something you can help them with. It doesn't much matter what they reply, you always benefit from the exchange.If you are in luck, they'll say that they do need a product or service. But should the answer be, 'Not at the moment', that's ok too. Because no
A question I am often asked is: “Must a good leader be a good manager and vice versa?” The answer is often: “It depends.”
Before I delve deeper into this issue,
Rational Choice Theory is possibly one of the best recognized methodological approaches to the rationalization of individual accomplishment. In this article I am going to study Rational Choice Theory and discuss particular areas of disadvantages in this theory, where its instructive powers debatably collapse and expand on the theory's definition. Individuals are a component of investigation at which to study the public, but it should be remembered that humanity is not simply made up of a great amount of persons, but contains groups and organizations and so any common sociolog
A question I am often asked is: “Must a good leader be a good manager and vice versa?” The answer is often: “It depends.”
Before I delve deeper into this issue, let’s first further clarify the terms “management” and “leadership.”
Following Peter Drucker's definition, management is more about execution, i.e. how to do things. For example, how to organize, how to structure, how to process, etc. Leadership is more about direction, i.e. what is our vision, our mission, our strategy and goals? How are we going to be different from our competitors? What are our desired values, (brand) image, culture?
Leaders who inspire know how to develop all these in a way that the people they lead actually want to make this a reality. Clearly, once this is achieved, management, i.e. the execution, becomes a whole lot easier than with a less engaged team.
Besides these competencies, both managers and leaders will need excellent communication skills to make high en
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