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  • I Advice - The Fine Art of Delegation

    Make Customer Service Your First Priority
    However, you can improve customer service by finding ways to meet most customer needs promptly and providing them some level of service even when you cannot meet their needs. This all boils down to what you have heard many times before—listen and express genuine concern when customers have a problem. When you cannot give customers exactly what they want, suggest options and alternatives so they will see that you want to help them.Your service is being eval
    .

    Keep Track Of Delegated Work

    Delegating a job to someone else doesn't mean you can forget about it. Put the person's initials next to the item on your things to-do list and enter the deadline you've both agreed upon on your calendar.

    Don't cross that job off your list until it's been successfully completed.

    If you're delegating a part of a larger project, you need to make doubly sure that the work is completed on time; otherwise the whole project may be delayed.

    Delegating is a confidence builder, for both the delegatee and the delegator. With practice you'll gain confidence in your own ability to del

    Good Contracts Make Good Clients
    This January marks the tenth anniversary of the Advertising & Marketing Review Website, and to mark the occasion this column is about how the Website was initially funded. It’s a cautionary tale about the necessity of having a good contract whenever doing contract work.While working at Apple In 1995, I ran into someone looking for a writer to adapt a lecture series on multimedia production to a book format. Since I had recently worked at Radius as Beta Site C
    In today's busy world, one of the best ways to get more time for those top-priority projects is by delegating some of the lower-priority work to someone else. (If you're able to eliminate it, that's even better.)

    Now, I don't know about you, but many people are reluctant or afraid to delegate some of their work.

    Do any of these reasons sound familiar?

    * Nobody can do this work as well as I can.

    * If I delegate this work, there's no guarantee that it'll get done properly.

    * If someone else does this better than I do, my job may no longer be secure.

    * I don't have time to teach someone else how to do it.

    * I want to be seen as a nice guy, not a slave driver.

    You're Part Of A Team

    When we try to help each other out, it's called teamwork. In a well-run organization, everyone works together as a team.

    Different jobs are performed by different team members and there are various levels of authority and responsibility. But the team was formed for one purpose: to get the job done successfully and help everybody go home a winner.

    Think of yourself as a member of a team and you'll have a lot less trouble with the concept of delegating.

    Ten Delegating Tips

    Here are ten delegating tips that will save your time and get you the help you need:

    1. Ask for help, don't demand.

    2. Make sure the person has a clear picture of the purpose of any delegated work and knows what kind of results you expect. Take the time to talk it through, explaining specifically what you're looking for. Encourage questions.

    3. Give the person all the information and other resources they'll need to complete the project.

    4. Set a realistic deadline that's agreeable and workable for both of you.

    5. Keep yourself available for questions and when necessary, ask for periodic progress reports.

    6. Don't assume a person will be able to complete a delegated task without any additional help or assistance from you.

    7. Never give a person a task you yourself aren't familiar with. And, don't toss a pile of papers on somebody's desk at 5 PM and say, "I want this done by tomorrow morning." This can be grounds for mutiny.

    8. Give the person the opportunity to be imaginative and take the initiative.

    9. If you feel the job is being done poorly or incorrectly, pitch in and help. Take the time to teach the person how to do it the correct way.

    10. When the project has been completed, give lots of praise and credit for a job well done.

    Keep Track Of Delegated Work

    Delegating a job to someone else doesn't mean you can forget about it. Put the person's initials next to the item on your things to-do list and enter the deadline you've both agreed upon on your calendar.

    Don't cross that job off your list until it's been successfully completed.

    If you're delegating a part of a larger project, you need to make doubly sure that the work is completed on time; otherwise the whole project may be delayed.

    Delegating is a confidence builder, for both the delegatee and the delegator. With practice you'll gain confidence in your own ability to dele

    Top Interview Questions for Jobs in Big Companies
    Interview is basically a series of questions asked from the interviewee to test his ability, wisdom and personality. {Interview-boards of many big companies also have an expert who can understand human psychology, and who is capable enough to read the mind of a candidate by studying his body language). We can divide the expected question in three categories: 1. Questions relating to personal information of a person (family background, interests, education, experienc
    do it.

    * I want to be seen as a nice guy, not a slave driver.

    You're Part Of A Team

    When we try to help each other out, it's called teamwork. In a well-run organization, everyone works together as a team.

    Different jobs are performed by different team members and there are various levels of authority and responsibility. But the team was formed for one purpose: to get the job done successfully and help everybody go home a winner.

    Think of yourself as a member of a team and you'll have a lot less trouble with the concept of delegating.

    Ten Delegating Tips

    Here are ten delegating tips that will save your time and get you the help you need:

    1. Ask for help, don't demand.

    2. Make sure the person has a clear picture of the purpose of any delegated work and knows what kind of results you expect. Take the time to talk it through, explaining specifically what you're looking for. Encourage questions.

    3. Give the person all the information and other resources they'll need to complete the project.

    4. Set a realistic deadline that's agreeable and workable for both of you.

    5. Keep yourself available for questions and when necessary, ask for periodic progress reports.

    6. Don't assume a person will be able to complete a delegated task without any additional help or assistance from you.

    7. Never give a person a task you yourself aren't familiar with. And, don't toss a pile of papers on somebody's desk at 5 PM and say, "I want this done by tomorrow morning." This can be grounds for mutiny.

    8. Give the person the opportunity to be imaginative and take the initiative.

    9. If you feel the job is being done poorly or incorrectly, pitch in and help. Take the time to teach the person how to do it the correct way.

    10. When the project has been completed, give lots of praise and credit for a job well done.

    Keep Track Of Delegated Work

    Delegating a job to someone else doesn't mean you can forget about it. Put the person's initials next to the item on your things to-do list and enter the deadline you've both agreed upon on your calendar.

    Don't cross that job off your list until it's been successfully completed.

    If you're delegating a part of a larger project, you need to make doubly sure that the work is completed on time; otherwise the whole project may be delayed.

    Delegating is a confidence builder, for both the delegatee and the delegator. With practice you'll gain confidence in your own ability to del

    Job Hunting Tips-For The New Graduate
    Are you a new graduate and planning to look for a job? Have you recently quit your job and are looking for a better opportunity? Are you unemployed and have little knowledge regarding ways to land a job? Whatever your situation may be, it would be to your advantage to study the following tips:1. Check your resume for errorsBefore submitting your resume to a prospective employer, check your resume for corrections at least three times before handing it o
    will save your time and get you the help you need:

    1. Ask for help, don't demand.

    2. Make sure the person has a clear picture of the purpose of any delegated work and knows what kind of results you expect. Take the time to talk it through, explaining specifically what you're looking for. Encourage questions.

    3. Give the person all the information and other resources they'll need to complete the project.

    4. Set a realistic deadline that's agreeable and workable for both of you.

    5. Keep yourself available for questions and when necessary, ask for periodic progress reports.

    6. Don't assume a person will be able to complete a delegated task without any additional help or assistance from you.

    7. Never give a person a task you yourself aren't familiar with. And, don't toss a pile of papers on somebody's desk at 5 PM and say, "I want this done by tomorrow morning." This can be grounds for mutiny.

    8. Give the person the opportunity to be imaginative and take the initiative.

    9. If you feel the job is being done poorly or incorrectly, pitch in and help. Take the time to teach the person how to do it the correct way.

    10. When the project has been completed, give lots of praise and credit for a job well done.

    Keep Track Of Delegated Work

    Delegating a job to someone else doesn't mean you can forget about it. Put the person's initials next to the item on your things to-do list and enter the deadline you've both agreed upon on your calendar.

    Don't cross that job off your list until it's been successfully completed.

    If you're delegating a part of a larger project, you need to make doubly sure that the work is completed on time; otherwise the whole project may be delayed.

    Delegating is a confidence builder, for both the delegatee and the delegator. With practice you'll gain confidence in your own ability to del

    Change Or Duplication
    How often have we been told that we need to change, up-date, and modernize?Yet, when we make those changes, we are then told we change too often?I think that this is especially true for those of us who do business over the internet. Like any company, we want to stay in business. Not just for a couple of months, but most of us are in it for the long haul. For us, it is a business, just like any brick and mortar store is for that owner.After ne
    son will be able to complete a delegated task without any additional help or assistance from you.

    7. Never give a person a task you yourself aren't familiar with. And, don't toss a pile of papers on somebody's desk at 5 PM and say, "I want this done by tomorrow morning." This can be grounds for mutiny.

    8. Give the person the opportunity to be imaginative and take the initiative.

    9. If you feel the job is being done poorly or incorrectly, pitch in and help. Take the time to teach the person how to do it the correct way.

    10. When the project has been completed, give lots of praise and credit for a job well done.

    Keep Track Of Delegated Work

    Delegating a job to someone else doesn't mean you can forget about it. Put the person's initials next to the item on your things to-do list and enter the deadline you've both agreed upon on your calendar.

    Don't cross that job off your list until it's been successfully completed.

    If you're delegating a part of a larger project, you need to make doubly sure that the work is completed on time; otherwise the whole project may be delayed.

    Delegating is a confidence builder, for both the delegatee and the delegator. With practice you'll gain confidence in your own ability to del

    Business Card Printing
    A business card not only serves as a mere piece of paper containing your contact information, it also serves as a way to make your company recognized by potential clients. Business cards are handy tools that you give out to clients to make them remember you as a professional and what type of company that you represent.Since your business card is that important, everything should be considered to make sure that you end up having a stack of business cards that
    .

    Keep Track Of Delegated Work

    Delegating a job to someone else doesn't mean you can forget about it. Put the person's initials next to the item on your things to-do list and enter the deadline you've both agreed upon on your calendar.

    Don't cross that job off your list until it's been successfully completed.

    If you're delegating a part of a larger project, you need to make doubly sure that the work is completed on time; otherwise the whole project may be delayed.

    Delegating is a confidence builder, for both the delegatee and the delegator. With practice you'll gain confidence in your own ability to delegate and in your colleagues ability to complete the work.

    Your colleagues will become more sure of their ability to handle the job. And you will both feel the satisfaction of making an important contribution to your team - and to the success of your company.

    The ability to delegate effectively has a double payoff. You'll save time, which you can spend on other important projects, and you'll send a signal to your colleagues and superiors that you're an effective manager of your time and an excellent team player. . . maybe even captain material.

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