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  • I Advice - People Reading in Real Time

    Breaking Bureaucracy
    Have you ever thought that your unconventional way of viewing the workplace tends to create cold sweat down the back of your boss? That is if he is a bureaucrat - a custodian of the status quo! It’s not really old fashioned shoes or light green krimpilene trousers that make your boss’s management style so outdated. It is his closed mindset, which passionately resists change and obsessively treasures policies and procedures. This is fertile breeding ground for complacency and killing creativity in a team!Achieving results are not at the top of the list for your boss. Whipping up a whirlwind of rules and regulations is. He embraces the company’s policy at the expense of everything else. Getting things done with speed and a high sense of urgency doesn’t even make it onto his list. He will rather unleash report-writing mediocrity. Knowingly or unknowingly, he is an expert in causing obstruction. Your boss is a proper and self-respected ambassador for “rules” a
    >Step Two: listen to what they say and how they say it. Listen for content: what they are saying. What is their need? What don't they need or want? Check it out. Are you accurate, or are you working from what you think they should need?

    Listen with your third ear: how are they saying what they are saying? How people talk gives the clues for reading them in real time. Watch for physical clues, how they move their body and use the space around them. Listen for vocal clues, their tone of voice and the pacing of their words. Think about the words that they u

    How Plastic Corrugated Can Make Your Product Pop at Point of Purchase
    Anyone who has ever stepped foot into a retail establishment has felt it: dozens of manufacturers competing for the consumer’s attention. In order to stand out in the sea of items desperate for consumption, manufacturers have had to find ways to make their product noticeable and distinguishable from the rest.Every year, businesses spend billions of dollars on ways to increase the likelihood consumers will purchase what they have to offer. But oftentimes their efforts are either lost or overlooked because the materials used to create merchandising displays are not made to withstand the type of exposure and stress typically encountered in a retail establishment. In addition, many point-of-purchase displays are made from materials like cardboard corrugated that cannot be easily or cost-effectively customized with branding and marketing information.But today’s diverse marketplace does offer alternatives to the traditional materials typically used in the
    We've heard the slogans: career success depends on developing relationships, establish rapport with your colleagues. And do it quickly! No longer is it enough to treat our co-workers the way we would like to be treated. Now we are being challenged to employ the Platinum Corollary to the Golden Rule: do unto others the way they would like to be done unto.

    But how can you do it? How do you quickly size up a new team member, or an internal customer, and then shape your approach to his style? How do you read new colleagues in real time, and then use what you've discovered to help you be more effective and productive together?

    Strategies and approaches to people reading abound. Behavioral scientists have developed style assessment instruments. Team building experts offer six cassette audio programs and three day seminars. Some even have lists of questions to memorize.

    But, it is tough to refer to a list when you're meeting a new co-worker, to remember the pros' suggestions in real time, and certainly not the time to administer a paper and pencil instrument.

    Use the "three P's" instead:

    All the suggestions and models for people reading can be summarized in three P's: pace, priority and process. Pace assesses energy: does this person talk, think and move fast or slow? What's her priority: people or tasks? What's his process for making a decision: data and facts or hunches and intuition? This model quickly covers the basics in people reading, and provides pointers for customizing your responses based on the characteristics of your new acquaintance.

    People reading starts with listening. By interested questioning, deliberate listening, and thoughtful analysis of what we have heard, we understand what people want and how we can best explain what we have to do. Our understanding builds rapport. With rapport comes the beginnings of relationship. With relationship comes increased likelihood of successful teamwork. We go where they are so we can lead them to where we would like them to be.

    Step one: ask questions. Find out what they can offer. What have they been doing? Has it worked well for them? What do they need, what resources are important? Ask for clarification of incomplete or confusing answers.

    Step Two: listen to what they say and how they say it. Listen for content: what they are saying. What is their need? What don't they need or want? Check it out. Are you accurate, or are you working from what you think they should need?

    Listen with your third ear: how are they saying what they are saying? How people talk gives the clues for reading them in real time. Watch for physical clues, how they move their body and use the space around them. Listen for vocal clues, their tone of voice and the pacing of their words. Think about the words that they us

    How to Write an Absolutely Irresistible Joint Venture Proposal
    Writing a joint venture proposal is really just a fancy way of saying to your potential partner, “Hey, let’s do a deal.”In fact, I’ve had far more success with brief, to-the-point proposals than I ever have with a stereotypical ten-page document packed full of corporate jargon.The truth of the matter is that regardless of who your potential partner may be - whether they’re an ezine publisher, a competing business owner or even if they’re the CEO of a Fortune 500 company – they’re all going to be asking themselves the same question when they receive your proposal:“What’s in this for me?”More specifically, they’ll be wondering exactly how you might be able to benefit them and their company.Therefore, the most crucial component of your proposal is obviously going to be explaining “what’s in it for them”. Now, before I get into more details about this, it is important to note that you must have something of great value to offer your
    ve discovered to help you be more effective and productive together?

    Strategies and approaches to people reading abound. Behavioral scientists have developed style assessment instruments. Team building experts offer six cassette audio programs and three day seminars. Some even have lists of questions to memorize.

    But, it is tough to refer to a list when you're meeting a new co-worker, to remember the pros' suggestions in real time, and certainly not the time to administer a paper and pencil instrument.

    Use the "three P's" instead:

    All the suggestions and models for people reading can be summarized in three P's: pace, priority and process. Pace assesses energy: does this person talk, think and move fast or slow? What's her priority: people or tasks? What's his process for making a decision: data and facts or hunches and intuition? This model quickly covers the basics in people reading, and provides pointers for customizing your responses based on the characteristics of your new acquaintance.

    People reading starts with listening. By interested questioning, deliberate listening, and thoughtful analysis of what we have heard, we understand what people want and how we can best explain what we have to do. Our understanding builds rapport. With rapport comes the beginnings of relationship. With relationship comes increased likelihood of successful teamwork. We go where they are so we can lead them to where we would like them to be.

    Step one: ask questions. Find out what they can offer. What have they been doing? Has it worked well for them? What do they need, what resources are important? Ask for clarification of incomplete or confusing answers.

    Step Two: listen to what they say and how they say it. Listen for content: what they are saying. What is their need? What don't they need or want? Check it out. Are you accurate, or are you working from what you think they should need?

    Listen with your third ear: how are they saying what they are saying? How people talk gives the clues for reading them in real time. Watch for physical clues, how they move their body and use the space around them. Listen for vocal clues, their tone of voice and the pacing of their words. Think about the words that they u

    Are you Pro-Active in You Search for A New Job? Or Do You Just Think You Are?
    You know who you are. You hate your job. Every week you whine and moan to a few select co-workers, your spouse, or your friends. You’ve been working there for years and you’ve been whining for years and fortunately for you, there’s enough turnover at the company that, since you do your job decently, you’re fairly golden. Or golden enough.But somewhere along the line you decided you needed a change. So every few months, you pop onto Monster.com or CareerBuilder.com, fill out a profile of what you want, and weekly you’re emailed the jobs that fit the profile. But every job you look at is never what you want. So after a while you conclude there’s nothing out there, and go back to complaining until you decide to be “pro-active” again.So what’s going on here? Why all talk and no action? Are you really as pro-active as you think you are?It’s easy to kid yourself into thinking you’re looking when you’re not. It’s easy to stay where you are
    the suggestions and models for people reading can be summarized in three P's: pace, priority and process. Pace assesses energy: does this person talk, think and move fast or slow? What's her priority: people or tasks? What's his process for making a decision: data and facts or hunches and intuition? This model quickly covers the basics in people reading, and provides pointers for customizing your responses based on the characteristics of your new acquaintance.

    People reading starts with listening. By interested questioning, deliberate listening, and thoughtful analysis of what we have heard, we understand what people want and how we can best explain what we have to do. Our understanding builds rapport. With rapport comes the beginnings of relationship. With relationship comes increased likelihood of successful teamwork. We go where they are so we can lead them to where we would like them to be.

    Step one: ask questions. Find out what they can offer. What have they been doing? Has it worked well for them? What do they need, what resources are important? Ask for clarification of incomplete or confusing answers.

    Step Two: listen to what they say and how they say it. Listen for content: what they are saying. What is their need? What don't they need or want? Check it out. Are you accurate, or are you working from what you think they should need?

    Listen with your third ear: how are they saying what they are saying? How people talk gives the clues for reading them in real time. Watch for physical clues, how they move their body and use the space around them. Listen for vocal clues, their tone of voice and the pacing of their words. Think about the words that they u

    How To Be A Medical School Superstar
    You took all of the pre-med prerequisites in college. You know your biology, your organic chemistry, your anatomy. Now it's time for medical school. Medical school may be one of the most difficult challenges you will face. But the most successful doctors don't just make it through medical school; they shine. Here are a few tips to help you become a medical school superstar.Know Your StuffThe key to a successful medical career is to have the most important medical information at your fingertips. There is a lot to know about health and the human body, and as a doctor you will need to know it all, and in many disciplines, know it quickly. Rote memorization may not be too exciting, but if you want to excel in medical school, you have to show your professors that you know your stuff. They had to learn it, and so do you. Use mnemonic devices to remember long lists of material, and test yourself constantly. It can be even more helpful to randomly test your
    ful analysis of what we have heard, we understand what people want and how we can best explain what we have to do. Our understanding builds rapport. With rapport comes the beginnings of relationship. With relationship comes increased likelihood of successful teamwork. We go where they are so we can lead them to where we would like them to be.

    Step one: ask questions. Find out what they can offer. What have they been doing? Has it worked well for them? What do they need, what resources are important? Ask for clarification of incomplete or confusing answers.

    Step Two: listen to what they say and how they say it. Listen for content: what they are saying. What is their need? What don't they need or want? Check it out. Are you accurate, or are you working from what you think they should need?

    Listen with your third ear: how are they saying what they are saying? How people talk gives the clues for reading them in real time. Watch for physical clues, how they move their body and use the space around them. Listen for vocal clues, their tone of voice and the pacing of their words. Think about the words that they u

    Hire Happy Employees
    Hiring happy, optimistic job applicants can increase your company’s productivity and lower turnover. Plus, optimistic, confident employees are vastly more delightful to have on-board.Methods to help companies have optimistic, positive employees include pre-employment tests, job interviews of applicants, managing being role-models, and reinforcing smiles.What are happy, optimistic employees? In a book I co-authored – “Spontaneous Optimism®” -- we explained optimistic people focus on solutions and not on problems, have a “can-do” mindset, and do what is needed to achieve goals despite all odds.In contrast, the opposite of optimism is pessimism. Pessimists focus on problems and not on solutions. Pessimistic people love to do three actions: Complain, blame, and whine..PRE-EMPLOYMENT TESTS HELP YOU HIRE HAPPY EMPLOYEESThe quickest, easiest and cheapest way to have happy employees is to hire human beings who are optimistic and up
    >Step Two: listen to what they say and how they say it. Listen for content: what they are saying. What is their need? What don't they need or want? Check it out. Are you accurate, or are you working from what you think they should need?

    Listen with your third ear: how are they saying what they are saying? How people talk gives the clues for reading them in real time. Watch for physical clues, how they move their body and use the space around them. Listen for vocal clues, their tone of voice and the pacing of their words. Think about the words that they use to assess their information processing style. Listening for content tells you their needs. Listening with the third ear tells you their style.

    Step three: analyze what you have heard using the three P's: pacing, priority and process.

    Fast paced prospects move quickly, talk quickly and use lots of space around them. Their words tumble from their mouths in short sentences that jump quickly from one idea to the next. They use graphic words, few adjectives, and move on even if you do not keep up. Deliberate people move more slowly and use less space. They measure their words, and use longer sentences with lots of detail and adjectives. Others describe them as easy going or laid back. Think of the difference between a stereotypic big city New Yorker and a Georgia farmer. Pace is a measure of speed, not intelligence, interest, or ability.

    Priority clues are found in the results people want. Are they considering people or products? If you hear how will my folks feel, or how will this impact our dual career families, you are dealing with a people person. If you hear what is the bottom line, or how will this impact our quality standards and criteria, task is the priority.

    Information processing style addresses the data wanted and the approach used for making decisions. Are they deliberate or intuitive? Do they focus on details, or the big picture? Do they ask specific questions about features, or focus more on who else has bought what you are selling? Do they want to know amounts, dates, places, and times? Or do you hear them saying it sounds good, maybe it will work, or it feels okay?

    Do they make decisions quickly or do they want to think about it? Quick deciders determine a need, ask for information, and take action. They move so quickly their decisions are assumed not stated. They are ready to take action while you are still offering information. Contemplative deciders keep the process open. They establish what might be a need and ask for information. The information leads to more possible needs, which of course triggers the need for more information. And so on, and so on, and so on. They need help focusing on priorities and getting started on some part of the task, even if the whole project isn't outlined. (It never will be

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